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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1265 reviews)

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4.81

Based on 1,265 reviews, last reviewed 8th Mar 2026

6% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

excellent x excellent good customer services Reviewed on: 8th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1265)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Very nice firm

They are a great team very helpful you leave a message and they will get back to you soon as possible I will always have this company so friendly they are Reviewed on: 21st June 2022

A life-saver at a time in need

My local branch in Stokes Croft came to my aid when I was in danger of losing my house. Their loan allowed me and my daughter with Downs the breathing space that we needed to gain back my financial confidence. Thank you. Reviewed on: 21st June 2022

Easy applications really friendly team

Team are always very helpful Easy online application Reviewed on: 21st June 2022

always most helpful and quick to respond

I have been a member of the Great western Credit Unionfor a long time and have found them to be most helpful and responsive to requests and to act with speed in fulfilling those requests to a satisfactory outcome at all times. Reviewed on: 21st June 2022

Excellent service

Wry quick and easy to use quite quick response Reviewed on: 21st June 2022

Matts thoughts

I have had no problems with the way I have been treated Reviewed on: 21st June 2022

A life saver

When i was experiencing finantial hardship all the doors closed shut in my face , western credit union was the only company that offered to help me. Reviewed on: 21st June 2022

Brilliant

I've always had a good service from them from loans to savings brilliant Reviewed on: 21st June 2022

Terrific, no nonsense service.

The service I received when setting up my direct debit was straight to the point, with clear and concise advice, and when I made a stupid mistake it was swiftly rectified by a staff member within minutes in a calm collective and efficient manner. I can find nothing but good things to say about GWCU. What appeared to be a big problem to me was resolved within minutes. Reviewed on: 21st June 2022

Grateful

I started using The Great Credit Union a few years ago. This was a tile when I was i need I was literally at the breaking point in my life and had no one to run to during the crisis my dad being evacuated back home in Africa , am all what my dad has in this world and he is my world and rock . He lost everything to the government as a result of delayed payments in Uganda due to financial difficulties.For that I was advised by a friend who has used The Great Credit Union, he highly recommended it and spoke highly of it due to its good customer care, prompt payments and putting peoples needs first. This really pushed me apply and it was an easy process within a few minutes I owned my personal account. After having a personal account they enable all their clients to be able to be to access a wide range of products and services they offer. I looked through all these and at that point I gained hope . I immediately applied for a loan that could help my father who was struggling back home to get roof over his head. I was able to get a very affordable loan with quiet a considerable payment plan And for that The Great Credit deserves this award and they are very persistent with their great service , they are reliable and forever grateful for their work ! Reviewed on: 21st June 2022

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