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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.82 (234 reviews)

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4.71

Based on 234 reviews, last reviewed 18th Jun 2025

2900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

10%

2 star

Latest highest rating:

5

Competitive saving rates with social impact. Competitive saving rates combined with an organisation that is aiming to support the local community. Good communications which provide an insight to ... Read more Reviewed on: 18th June 2025

Latest lowest rating:

1

They have turned into a payday lender to vulnerable... They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them th... Read more Reviewed on: 21st September 2024

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About this product

Great Western Credit Union Savings reviews (234)

Review of the Great Western Credit Union, Savings:

Great personal service, infrastructure needed

Great personal service, however their infrastructure for groups and organisations needs improving. Reviewed on: 15th July 2024

Reply from Great Western Credit Union Hi Daniel, Thank you so much for taking the time to share your thoughts with us, we are delighted you think our personal service is great. We truly appreciate your feedback, as it helps us improve our services. If you have any further insights or questions, feel free to reach out to us on 0117 924 7309 (Monday to Friday, 8am to 4pm, excluding bank holidays). Alternatively, you can drop us an email at [email protected], we’ll be more than happy to discuss this in more detail. Best regards, Monica Response date: 14th August 2024

Competitive saving rates with social impact.

Competitive saving rates combined with an organisation that is aiming to support the local community. Good communications which provide an insight to the impact that credit union has. Reviewed on: 18th June 2025

Community bank helping people

I started using this back when I was trying to improve.my credit rating many years ago, I love the fact that it helps people who have had a poor relationship with saving and loans. Reviewed on: 17th June 2025

A great organization - needs government backing.

It feels as if my money disappears because I can't easily find out how much I have. I thought I would get a dividend but I never have. Reviewed on: 17th June 2025

Excellent service, good rates and really easy saving...

Excellent service, good rates and really easy savings from pay. Reviewed on: 17th June 2025

Great Western Review

While I had trouble at first accessing the new website, I did eventually get through and am able to add to my savings when I can. Reviewed on: 17th June 2025

QWCU ))))

I am quite happy using QWCU as a means of saving for large household appliances. Reviewed on: 17th June 2025

I use the Credit Union for saving

I use the Credit Union for saving and they have been very helpful whenever I have had a query and they are very good at keeping me informed of anything that is going on. Reviewed on: 17th June 2025

Easy to use for online ISA deposits.

Easy to use online for deposits into ISA. Reviewed on: 17th June 2025

Professional, knowledgeable,consistently compassionate

I had cause to take out a loan for a car whilst I was working, the whole process was very straightforward. Simple to apply for and the customer service was amazing at helping me to ensure that I was able to afford the repayments, explaining things very clearly so that even I could understand it. Unfortunately, due to a life changing health event, I became permanently disabled and had to take medical retirement. The whole team have treated me with the utmost dignity and respect and helped me to find a way through this difficult financial time. I am now happily repaying the loan and I am even able to save a small amount each month with the Union at the same time. I am so grateful for GWCU and often recommend to friends and family. I can't thank them enough. Professional, knowledgeable and consistently compassionate all the way through, taking a lot of stress from my already chaotic life. Thank You to all. Reviewed on: 17th June 2025

I save and sometimes I withdraw so I’m a very basic...

I save and sometimes I withdraw so I’m a very basic user Reviewed on: 17th June 2025

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