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Halifax: Current Account reviews

Name: Current Account
Rating: 4.18 (893 reviews)

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4.13

Based on 893 reviews, last reviewed 10th Dec 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

Halifax app Setting up the current account was quite a long process, I believe now you can just do it via the app but when I set up my account it was difficult. T... Read more Reviewed on: 10th December 2024

Latest lowest rating:

1

I can’t bank with the enemy! I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee ... Read more Reviewed on: 29th October 2024

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (893)

Review of the Halifax, Current Account:

I can’t bank with the enemy!

I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee on e month! I hadn’t even realised it had happened as I was preoccupied with other stresses! They report payments as missed after 35 days! I bought the account back up to date after 42 days (1 week). I then received a missed payment on my credit file! Had no idea this was even possible and wrote to Halifax to explain my situation and that it was a mistake and wouldn’t happen again! I explained I’d had a very tough year and had worked hard to ensure my credit file remained clean as I was trying to get out of social housing ! I asked as a will if good gesture if they would consider removing this! And they said very bluntly NO! I immediately left and closed my account! I can’t bank with the enemy! Reviewed on: 29th October 2024

Halifax loan team

Phoned today 11/6/24 regarding a loan I have with Halifax. Spoke to Kirsty (Scottish accent) who was really helpful professional and understanding. Kirsty is a great asset to the company and dealt with the issue quickly and has the patience of a saint ( my youngest kids were making noise throughout!) Reviewed on: 11th June 2024

Customer service is absolutely terrible.

Customer service is absolutely terrible. 80% of the time i had a query regarding a dispute i’d be sent to people who couldn’t speak english properly and when i try conversing with them they’d act like they can’t hear me and cut the phone. Reviewed on: 5th June 2024

Got 150 to open an account, app is really easy to use.

Got 150 to open an account, app is really easy to use. Reviewed on: 28th May 2024

Halifax Current Account.

Current account gives no interest so i syphon off into another bank's interest paying ac Reviewed on: 24th May 2024

I've had this account for a number of years.

I've had this account for a number of years. They were very helpful when I was the victim lf fraud. Reviewed on: 24th May 2024

Excellent bank, especially the new app

I have used the Halifax since I was a child. I have always had a good experience, even now I will pop into my local store if I need assistance with my card or need to withdraw money if I'm stuck. The new app (which I use daily, several times) is excellent and is user-friendly and designed in a way that makes it easy for me to check my daily finances and make better choices. Reviewed on: 24th May 2024

My experience about Halifax.

My experience about Halifax.. very easy to communicate to them. They always be there for you when it comes you need them. Reviewed on: 24th May 2024

Good customer service and there were t o helpful

Good customer service and there were t o helpful Reviewed on: 23rd May 2024

Compassionate

I've been banking with Halifax for years and I will never leave. The reason why is when my dad died the people at the Normanton branch bank were amazing in helping my mum out. They were unbelievable in their approach and support. Reviewed on: 15th April 2024

For the people.

Great customer service, never had any problems when applying for overdraft or loans Reviewed on: 15th April 2024

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