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Halifax: Cash ISA reviews

Name: Cash ISA
Rating: 3.70 (63 reviews)

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3.70

Based on 63 reviews, last reviewed 4th Sep 2026

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

43%

24%

16%

13%

Latest highest rating:

4

satisfactory It was quite easy to sort a cash isa but last year had a problem and they would not change my preference - regarding interest . O... Read more Reviewed on: 4th September 2026

Latest lowest rating:

1

I entrusted them with a significant amount of money,... I entrusted them with a significant amount of money, but when I attempted to withdraw my funds, issues began to arise. My withdrawal requests were rep... Read more Reviewed on: 30th March 2026

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About this product

Halifax offer a range of cash ISAs that are fixed rates or instant access.

Halifax Cash ISA products include ISA Saver Fixed, ISA Reward Bonus Saver, ISA Saver Variable and Instant ISA Saver. Most accounts can be opened with just £1, but fixed rates have a minimum first deposit amount of £500.

Halifax Cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Cash ISA reviews (63)

Helpful and friendly staff

I've always received excellent customer service from the staff at my local Halifax branches in Chester, whenever I've had a query they are always happy to help and are very patient. I had trouble accessing my online banking service a while ago and they fixed the problem quickly and promptly, apologising for the inconvenience caused. They offer additional services and products, without being pushy and always make you feel valued as a customer. Reviewed on: 25th August 2015

Breath of fresh air

Last year I opened a 2 year fixed isa saver with Halifax and transferred in existing products from another provider. I began the process online (as an existing customer with a current account) however came up against a query quite quickly with the transfer details required therefore called up. I was quickly put through to the relevant department who took resolved my query which meant I could have continued online however as they were so quick I chose to work through the process with them over the phone. They took all the details including the maturation date of my existing product and before I knew it we were done, they also advised the closure date of my chosen product due to a change in isa limits/rules which meant another product maturing later could also be consolidated which was an added bonus, they even offered to take those details then ready to action which I felt was very proactive and helpful and they clearly knew their products and all relevant associated rules which put me at ease. The documents arrived within days confirming the product and transfer and I received regular updates confirming the transfer had been put in place with my existing provider and then once the funds were received. I literally had to do nothing more, they even added it to my online banking. I had not expected to receive any notification of interest on the product until it matured so I was pleasantly surprised when my balance increased after the end of the first financial year to show interest obtained. It was all so simple and the staff inspired confidence therefore I will definitely consider Halifax in the future for my banking needs. (I only gave 4 stars as there is always some room for improvement) Reviewed on: 10th August 2015

Easy to save with

ISA savers with Halifax are manageable with online access, and my variable account can be amended with a simple click of the button. All interest is tax-free and comes in annually the day you opened the account. Simple to use, and have never had any issues. Reviewed on: 10th August 2015

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Halifax: Cash ISA reviews

No new 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Halifax: Cash ISA now

Halifax Cash ISA reviews (63)

Helpful and friendly staff

Breath of fresh air

Easy to save with

Do you have a different Halifax product?

Want to see more from Halifax?

Online Saver

Everyday spending credit cards

Reward current account

Join Smart Money People

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