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Halifax: ISA Saver reviews

Name: ISA Saver
Rating: 3.86 (49 reviews)

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3.60

Based on 49 reviews, last reviewed 5th Aug 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

39%

29%

20%

Latest highest rating:

5

I have always had a positive experience with the cus... I have always had a positive experience with the customer support service at Halifax. Reviewed on: 9th June 2024

Latest lowest rating:

1

I had ISA with halifax for many years. I had ISA with halifax for many years. I transferred it to other bank to new fixed ISA. But I transferred partial amount only. Rest of the amount they... Read more Reviewed on: 5th August 2024

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About this product

Halifax ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Halifax is really like. Oh, and if you have experience using a Halifax ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Halifax ISA Saver reviews (49)

Cash ISA

I took out a Cash ISA account with Halifax several years ago (I already had my current account with them). The account is really easy to use - I just transfer money using online banking from my current account to my ISA with a few clicks. Money can be returned to my current account in the same way with unlimited withdrawals and no penalties. I tend to use the account for short to medium term savings to keep the money separate from my current account, its not the best rate of interest but if you want a savings account that is tax free, easy to use with unlimited free withdrawals then I would highly recommend this product. Reviewed on: 28th March 2016

good

might not have given a good review if I had to follow the normal procedure which is to book an appointment to open an account. However luckily I could be seen immediately so everything was done quickly Reviewed on: 28th March 2016

Good service

Halifax offers good quality service and has some good offers on isa accounts and currant accounts Reviewed on: 18th February 2016

Need to do more for savers

Halifax could provide a better interest rate for us savers. My isa has dropped by 1% in the last 3 months so I decided not to reinvest it. Reviewed on: 16th February 2016

ISa

Not bad interest for a high street bank, easy to access Reviewed on: 8th January 2016

Great rates

Have had a great fixed rate for 3 years. Staff are really friendly and helpful. Would recommend this ISA. Reviewed on: 27th August 2015

Helpful and friendly staff

I've always received excellent customer service from the staff at my local Halifax branches in Chester, whenever I've had a query they are always happy to help and are very patient. I had trouble accessing my online banking service a while ago and they fixed the problem quickly and promptly, apologising for the inconvenience caused. They offer additional services and products, without being pushy and always make you feel valued as a customer. Reviewed on: 25th August 2015

Breath of fresh air

Last year I opened a 2 year fixed isa saver with Halifax and transferred in existing products from another provider. I began the process online (as an existing customer with a current account) however came up against a query quite quickly with the transfer details required therefore called up. I was quickly put through to the relevant department who took resolved my query which meant I could have continued online however as they were so quick I chose to work through the process with them over the phone. They took all the details including the maturation date of my existing product and before I knew it we were done, they also advised the closure date of my chosen product due to a change in isa limits/rules which meant another product maturing later could also be consolidated which was an added bonus, they even offered to take those details then ready to action which I felt was very proactive and helpful and they clearly knew their products and all relevant associated rules which put me at ease. The documents arrived within days confirming the product and transfer and I received regular updates confirming the transfer had been put in place with my existing provider and then once the funds were received. I literally had to do nothing more, they even added it to my online banking. I had not expected to receive any notification of interest on the product until it matured so I was pleasantly surprised when my balance increased after the end of the first financial year to show interest obtained. It was all so simple and the staff inspired confidence therefore I will definitely consider Halifax in the future for my banking needs. (I only gave 4 stars as there is always some room for improvement) Reviewed on: 10th August 2015

Easy to save with

ISA savers with Halifax are manageable with online access, and my variable account can be amended with a simple click of the button. All interest is tax-free and comes in annually the day you opened the account. Simple to use, and have never had any issues. Reviewed on: 10th August 2015

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