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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (334 reviews)

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4.83

Based on 334 reviews, last reviewed 5th Feb 2026

2500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

I would like to thank Lana Beech at Hanley Economic... I would like to thank Lana Beech at Hanley Economic Building Society for her excellent support throughout my mortgage application. Lana was consistent... Read more Reviewed on: 5th February 2026

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Hanley Economic Building Society Mortgages reviews (334)

Review of the Hanley Economic Building Society, Mortgages:

Avoid these chancers

In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a personal mortgage (so completely separate to my Ltd) because of the liability attached to my Ltd, but refused to consider the cash flow that the Ltd generates. They took so long to come to a decision that I am now unable to find an alternative lender and will have to stick with my current provider at a higher rate. This is really basic stuff - if they are getting it so wrong at this level I can only imagine how poorly run the rest of the business is. Avoid at all costs. Reviewed on: 21st June 2024

excellent coms

It was fast and communication was excellent Reviewed on: 7th February 2025

Great service

Great service easy to speak to a human not a robot and always helpfull on the phone Reviewed on: 6th February 2025

Professional, informative.

Professional, informative. Have had a mortgage with them for over 10 years. Always keeps me appraised of my account and notifies me of any offers that are available. Reviewed on: 6th February 2025

Helpful and understanding

One of only a couple of companies that helped me an interest only mortgage Reviewed on: 6th February 2025

The best

Excellent service and very knowledgeable staff. Reviewed on: 6th February 2025

A great bank to deal with, straight forward, always...

A great bank to deal with, straight forward, always available to chat about things, upfront and honest. Dealing with them has been so easy. So much so we stayed at the end of our initial deal and took a new one. They definitely have the personal touch that loads of banks lack. Reviewed on: 6th February 2025

Nice friendly service.

Nice friendly service. Nothing too much trouble. Explain their products perfectly. Reviewed on: 6th February 2025

Fanatastic and friendly Building Society

A great experience for the last 10 years, always well informed and polite staff. Wouldn't hesitate to recommend this small and friendly society. Reviewed on: 6th February 2025

Hanley is really reliable and on your side

I've had a fixed rate mortgage with Hanley since 2015, the first term ended in 2020 and the second one will end this December. I found Hanley very helpful in explaining what my different options were and I've been fortunate in getting a very reasonable rate throughout. Given my age (75) my mortgage options were limited but Hanley gave me a very competitive rate (currently 2.9%) despite this. Reviewed on: 6th February 2025

Just a great process from start to finish, friendly...

Just a great process from start to finish, friendly knowledgeable staff. Reviewed on: 6th February 2025

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