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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (335 reviews)

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4.83

Based on 335 reviews, last reviewed 26th Feb 2026

2600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Complicated mortgage products made understandable. As a first time self-builder the task before you can be daunting, particularly when purchase finance against existing property is involved even before... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Hanley Economic Building Society Mortgages reviews (335)

Review of the Hanley Economic Building Society, Mortgages:

Fantastic Service from start to finish

We received an absolutely fantastic and professional service from the Hanley - In particular our mortgage advisor Lana. After a bad experience with a high street bank we approached the Hanley and can not fault the experience in any way. We were kept up to date, emails answered quickly and efficiently. Absolutely everything was easy and professional. We were constantly kept up to date, explanations given in understandable terms - Lana is an absolute star! Reviewed on: 1st November 2018

Good service

After a few issues changing our mortgage to move house we did speak to the customer services team. Our issue was resolved very quickly and we were allocated Jame Longmore to sort our new mortgage. Jane went the extra mile to advise us on the best product. She kept us updated through the process and the mortgage part of our house move was completed very quickly. Jane also followed up after the move and completion to check everything was ok. I would absolutely recommend Hanley economic. Reviewed on: 15th May 2023

Excellent service

I couldn't be happier with my experience with Hanley. The mortgage itself was the best on the market and the service I received was exceptional. Lana Beech was my mortgage advisor and she was knowledgeable, efficient and very proactive. She made the whole process simple and stress free. I can't recommend her highly enough. Reviewed on: 15th May 2023

Very easy

Lana at Hanley helped me to get my new mortgage and made the process very easy and friendly Reviewed on: 8th May 2023

Self Build Mortgage

Hanley have been brilliant from start to finish a self build is a rollercoaster ride and all the way through the process they have been supportive and also they have put me on a very fair mortgage product once finished that would be hard to beat elsewhere - can't praise them enough Reviewed on: 15th April 2023

Clear, concise and efficient

Daniel Mason from Hanley guided us through the process in an extremely clear and efficient way. He kept us fully informed throughout. Many Thanks Dan. Reviewed on: 13th April 2023

Mortgage Process - Thank you Anna

Anna Whitehead was extremely helpful throughout the whole mortgage process while buying our first home. She was very approachable and answered any questions we had, both over the phone and email very quickly. Thank you Anna for all your help during what can be a stressful period, your help, professionalism and advice is very much appreciated. I would recommended to others to have a chat with the team at the Hanley regarding mortgages. Reviewed on: 11th April 2023

Outstanding service from Lana Beech and the Hanley Economic team

Lana has been incredibly helpful, friendly and prompt in dealing wth our buy to let mortgage which we were pushing to get over the line before the financial year. What can I say - they did it! The valuation was booked in within a couple of weeks and everything went smoothly. For anyone reading this I would recommend The Hanley and also Tinsdills (Andrew Burrows) who worked hard to get this done within the limited time frame we had. Thank you Reviewed on: 30th March 2023

Wonderful Experience Very Professional

Just completed our remortgage with the Hanley Economic Building Society and the entire process could not have been better. Throughout, Jane was so friendly, professional and helpful, making the whole experience smooth and extremely speedy. We are delighted we chose the Hanley Economic, they have proved to be first class and we would highly recommend them. Reviewed on: 28th March 2023

An anxious remortgager

As a lady of a certain going through a separation, just thinking about all the financial upheaval was stressful. After speaking to Anna at The Hanley regarding a remortgage was enough to keep my anxieties at bay and move forward. Such a professional, lovely lady. I have been with The Hanley for a number of years, great products and lovely, local service. Reviewed on: 23rd March 2023

Excellent mortgage products and service.

Lana was extremely helpful in making the re-mortgage process very straightforward and saw the process through from start to finish - I am delighted to now be a Hanley customer and can recommend them highly. John Reviewed on: 14th March 2023

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