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Hanley Economic Building Society: Savings reviews

View other Hanley Economic Building Society products
4.81
Based on 477 reviews, last reviewed 9th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
8%
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1%
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0%
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2%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025
Patrick R's avatar
Patrick R

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F
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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

In branch service review

5
Nice to have a local branch with helpful, friendly staff. You feel welcome. Reviewed on: 8th August 2024
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Verified Member

In branch service review

5
The staff are always great, they make you feel welcome and give confidence that they can deal with your issue in an individual way. Reviewed on: 6th August 2024
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Verified Member

In branch service review

5
Bealing with staff at Hanley is a very pleasant and welcoming experience. Excellent customer service provided. Reviewed on: 6th August 2024
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Verified Member

Lindsey Mullen is extremely polite and helpful.

5
Lindsey Mullen is extremely polite and helpful. She is a godsend. Reviewed on: 2nd August 2024
Clarice's avatar
Clarice

Excellent service from the savings team.

5
Excellent service from the savings team. Opened my account in less than 10 minutes Reviewed on: 25th July 2024
Karen Lloyd's avatar
Karen Lloyd

In branch service review

5
It's close to get to, cannot improve anything. Reviewed on: 22nd July 2024
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Verified Member

In branch service review

5
Not keen on being dealt with in an open plan environment so everyone in branch can hear our discussions. Reviewed on: 22nd July 2024
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Verified Member

In branch service review

5
Professional and friendly staff. We do really like passbooks. Very convenient for parking outside the branch, which you don't find anywhere else. Reviewed on: 19th July 2024
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Verified Member

In branch service review

5
All the people are friendly, and it is very convenient and easy to get to. Reviewed on: 18th July 2024
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Verified Member

In branch service review

5
Easy access, I like the savings book so I can see my savings. Reviewed on: 18th July 2024
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Verified Member

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