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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.71 (599 reviews)

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4.71

Based on 599 reviews, last reviewed 24th Jun 2026

91% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

We recently bought our first home with Hanley Econom... We recently bought our first home with Hanley Economic Building Society using their mortgage aimed at renters, and we couldn’t be happier with the exp... Read more Reviewed on: 24th June 2026

Latest lowest rating:

1

Don't give them your biometric data, breach of trust. The online application process has software problems, which in my case somehow resulted in a ridiculous security requirement of asking for my biometri... Read more Reviewed on: 28th April 2026

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (599)

Staff were very polite, helpful and knowledgeable

Staff were very polite, helpful and knowledgeable Reviewed on: 25th March 2025

Lovely and Friendly staff

Staff very friendly, I lost my husband and had to go in and sort things, and they were so kind to me, and looked after me. Reviewed on: 25th March 2025

Always a pleasure to work with a mutual society,.

Always a pleasure to work with a mutual society,.excellent staff Reviewed on: 25th March 2025

Excellent

No problems. All good experience. Reviewed on: 25th March 2025

Great products & excellent customer service

They provided just what I needed. They are very responsive to customers and helpful. Quick service on line and on the phone. If you have any questions.. the App works well too. Reviewed on: 25th March 2025

Great customer service

Great customer service, very professional and knowledgeable. Pleasant to talk to, cannot fault Hanley. Reviewed on: 25th March 2025

Friendly helpful staff

Friendly well informed staff and excellent products Reviewed on: 25th March 2025

Savings.

No problems, online account excellent. Reviewed on: 25th March 2025

No complaints

Good old-fashioned in-person service & can view or top-up account via app - meets all my needs. Local branch, clean & serene premises, friendly staff, never had to wait more than a few minutes. Opened a saver with very good interest rate & even though rates have dropped generally it remains competitive. Very happy with experience to date. Reviewed on: 25th March 2025

Excellent and helpful staff

Any contact by phone I have had with staff has been very helpful. Staff are unfailingly polite, friendly, easy to talk to and informative. Reviewed on: 25th March 2025

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