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Hanley Economic Building Society: Savings reviews

View other Hanley Economic Building Society products
4.81
Based on 477 reviews, last reviewed 9th Aug 2025
98% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025
Patrick R's avatar
Patrick R

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F
Visit provider site Read all reviews Write a review

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Traditional

4
Good traditional, good customer service. Not so good - some very poor interest rates. Instant access 0.1%! Reviewed on: 23rd March 2019
D Horley's avatar
D Horley

Very good and most helpful

5
give more interest on your savings Reviewed on: 20th March 2019
A. Stanyer's avatar
A. Stanyer

Flexible

5
friendly staff, flexible hours. Excellent service. Reviewed on: 13th March 2019
Julie's avatar
Julie

service

5
You have people not machines. Pay in - speak be a person not a machine Reviewed on: 3rd March 2019
Steph 's avatar
Steph

Excellent

5
Nothing poen till 4pm - saturdays marvellous, your staff need a pay rise Reviewed on: 3rd March 2019
Craig's avatar
Craig

Fantastic

5
Nothing better - you all do a fantastic job brilliant services Reviewed on: 14th February 2019
Stokes's avatar
Stokes

Very helpful

5
Explain more about automative products Reviewed on: 13th February 2019
Colin's avatar
Colin

Elitist Building Society Only for the Super-rich

1
I can understand a building society foreclosing on an unpaid mortgage, but FORECLOSING ON A SAVINGS ACCOUNT??? I had a savings account at the Hanley for about 30 years and regularly saved there, not least as my ancestors are the ones who virtually built the town, up from a tiny village and my family have a long history with Hanley. Then, one day, I get a blunt letter from them saying that they are closing my savings account and that I can't even complain as it is a "business decision" . A few days later, a cheque arrived in the mail from them for the value of my savings that I had there. Apparently, they are now so stacked up with cash from the Government that they don't want small savers or poor people on their membership rolls any more so they are covertly kicking them off. Where are those who are not multimillionaires supposed to cash their salary cheques now? Nice to know all our tax money is going to help to grind down the poor and working class families with the Hanley's strutting arrogance. Reviewed on: 9th February 2019
Robert L Thompsett's avatar
Robert L Thompsett
Reply from Hanley Economic Building Society Thank you for your review, your comments have been recorded and reported to management. Response date: 11th February 2019
The Hanley Economic Building Society Logo
Hanley Economic Building Society

Fantastic

5
The staff have always been helpful, friendly and always take the time to give us advice, always a pleasure to go in to us they are the A team Reviewed on: 9th February 2019
Mr & Mrs Stevens's avatar
Mr & Mrs Stevens

good

5
Like staff, like Neil. Pleasant staff Reviewed on: 8th February 2019
Vivienne's avatar
Vivienne

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