Hinckley & Rugby Building Society reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Hinckley & Rugby Building Society reviews
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What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
Review summary
People rate this company as Excellent based on 2,117 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Hinckley and Rugby really shine with their friendly, helpful staff who make opening savings accounts and handling mortgages a breeze. People love the personal touch and clear explanations, even if some wish for more digital options. On the downside, a few found mortgage processing slow and communication patchy, plus the old-school paper-based account setup can feel a bit clunky.
Positive themes
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Hinckley and Rugby's staff are consistently friendly, helpful and make everything easy.
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Opening savings accounts at Hinckley and Rugby is quick and staff explain everything clearly.
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Mortgage service at Hinckley and Rugby is personal and supportive with clear advice.
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Negative themes
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Mortgage processing can be slow with poor communication causing stress for some.
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Account opening relies heavily on paper forms and cheques which feels outdated.
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Security concerns raised over phone disclosure of account details during account opening.
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