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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1630 reviews)

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4.85

Based on 1,630 reviews, last reviewed 13th Mar 2026

42% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

I always have the best experience coming the Rugby B... I always have the best experience coming the Rugby Branch. All the staff are so friendly and so helpful every time always answers my questions and hel... Read more Reviewed on: 13th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1630)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024

Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

Welcoming shop and staff

Very easy to open account . Very helpful staff . All information required was given in pamphlets and explained thoroughly. Would definitely use again and highly recommend Reviewed on: 23rd October 2019

Excellent customer service

Have used Hinckley and rugby for many years needed to change account Jeanette was brilliant always polite and very helpful and informative Reviewed on: 21st October 2019

New Savings Account

Staff I spoke to on the telephone were very helpful, polite and professional, everything was dealt with within 3 days, including sending back ID and receiving my passbook for my new savings account. Reviewed on: 18th October 2019

Friendly and helpful

Went into the branch and the team discussed what was best for us and set the account up there and then Reviewed on: 17th October 2019

Effective

Simple process for renewing 5 year bond Reviewed on: 16th October 2019

Straight forward

Downloaded application on line and visited South Wigston Branch with id etc. All done in 10 minutes with extremely helpful staff member. Reviewed on: 14th October 2019

Great customer service

I was looking for a 1 year bond , by accident I walked in to the H and R. All the staff explained the products, and sorted out my need straight away. Reviewed on: 11th October 2019

Regular Saver Account

Went to branch to change my account. Spoke to Marie who was very helpful as always. She spoke to her colleague as to what my best options would be and they both advised me as to the best new account to open. Always found the staff at South Wigston approachable and helpful!! Reviewed on: 10th October 2019

Fixed rate bond

I searched the Internet and found they were offering a Very good rate. I also found a local branch in Coalville. The gentleman we saw explained everything we needed to know very well and we were done in 30 minutes. (Sorry forgotten his name) Would recommend this branch Allan Reviewed on: 10th October 2019

Excellent and very quick servive

Sarah, the member of staff who dealt with me, was very efficient and knew her products very well. Account opening went very smoothly and quickly. New pass books received within 3 days as promised. Reviewed on: 10th October 2019

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