Smart Money People Logo

Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
1% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Brilliant deal and easy to use

5
It was easy and cheap I didn’t have to sit there and search the web for a deal I only put my details in even with medical conditions I got a gold policy cheaper than I have ever had for travel insurance made up Reviewed on: 29th April 2025

Very easy to do ,would have liked option of paper...

4
Very easy to do ,would have liked option of paper copy Reviewed on: 7th January 2025

Website unhelpful.

3
Website unhelpful. Completed medical survey and went through to pay - notice in very small print which said "Unfortunately they could not offer insurance in this instance." Rang and spoke to a helpful adviser who confirmed that they could insure me! Reviewed on: 7th January 2025

Travel Insurance

5
Very quick and easy. Good explanations of cover and good value for money. Will probably use for other things too Reviewed on: 7th January 2025

Great price

5
I booked online so didn’t use customer service but the price was the best available Reviewed on: 7th January 2025

Nice and clear

5
The lady that handled my call was lovely and clear Reviewed on: 7th January 2025

Excellent service. Very impressed. .

5
Excellent service. So easy to navigate the site and select a product. You were recommended by our holiday company for airport hotel and parking and it was so easy to do, and the insurance was then straight forward as well. Reviewed on: 7th January 2025

Very informative and helped me make my decision

5
Very informative and helped me make my decision Reviewed on: 7th January 2025

Very easy to arrange with a competitive price

5
Very easy to arrange with a competitive price Reviewed on: 7th January 2025

Any dealings I have had with this company including...

5
Any dealings I have had with this company including a Covid 19 claim was very straight forward, communication was good and very helpful. To renew policy on line is also easy. Reviewed on: 6th January 2025

Use Confused.com to make the purchase

4
Actually, I bought the insurance through Confused.com. The price on the Holiday Extras site itself was rather more! It’s a good deal for a good price as the maximum length of each trip is 22 days rather than 17. Reviewed on: 6th January 2025