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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,644 reviews, last reviewed 31st Jan 2026
73% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Staff always friendly &helpful I added medical issues to my info & staff were v helpful advising me so cld save money, discreet friendly & efficient. My insurance quote did not chan... Read more Reviewed on: 31st January 2026
Jacqueline B's avatar
Jacqueline B

Latest lowest rating:

1

Disappointed with Late Return Cover claim process I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a ... Read more Reviewed on: 10th December 2025
Wojciech M's avatar
Wojciech M

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3644)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Kerry was excellent

4
We rang Kerry because we needed insurance for a long holiday and she was very helpful and polite and if we need insurance for a long period again we’d use her Reviewed on: 4th August 2023

Straightforward renewal.

5
Straightforward renewal. Informed of auto renewal in advance and all went smoothly. Reviewed on: 27th December 2025

Renewal Easy

5
Renewal process was very simple and quick Reviewed on: 26th December 2025

Just glad to find insurance at a reasonable price wi...

5
Just glad to find insurance at a reasonable price with helpful friendly people who can get me the insurance I need! Reviewed on: 26th December 2025

Easy to use web site good value for money

5
Easy to use web site good value for money Reviewed on: 22nd December 2025

No hassle

4
Hassle free, no frills. Suits everyone’s needs. Easy to navigate the website. Reviewed on: 21st December 2025

Excellent value exactly what I needed at a competiti...

5
Excellent value exactly what I needed at a competitive price Reviewed on: 18th December 2025

Easy to deal with and answered queries promptly.

5
Easy to deal with and answered queries promptly. Could speak to a real human being when needed to. Reviewed on: 18th December 2025

good communications

4
good phone talk to sort out medical problems Reviewed on: 12th December 2025

Easy to use website and choice of travel insurance l...

5
Easy to use website and choice of travel insurance levels. App works well. Thankfully I haven't had to make a claim. Reviewed on: 12th December 2025

Disappointed with Late Return Cover claim process

1
I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a new flight and incurred extra costs. Customer service was unhelpful, and my claim was ultimately rejected. I ended up having to escalate the matter to the Financial Ombudsman. I am extremely disappointed with Holiday Extras and how they handled this situation. Reviewed on: 10th December 2025