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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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1%
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2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Best

5
Honestly very user friendly, and the customer support is speedy and helpful Reviewed on: 19th March 2022

Simple to use

5
Very easy to use, account set up was quick too. Like that I can see my spend in a chart Reviewed on: 19th March 2022

Quick set up, working well

5
I had this business account set up within minutes, use it daily, never experienced any issues Reviewed on: 19th March 2022

Very happy

5
It was very easy to set up and use Reviewed on: 19th March 2022

Best app to use easy and friendly

5
I use the everyday many times and it never had a problem to use easy to come and easy to use its my bank in my mobile as we don't have bank in Westbury its amazing Reviewed on: 19th March 2022

great services

5
Great, simple ,understandable, kindly customer services Reviewed on: 19th March 2022

HSBC business bank is helpful

5
HSBC business app is handy for user. Reviewed on: 19th March 2022

easy to use

5
easy to open the account and once open it has everything you need for your business account Reviewed on: 19th March 2022

Simple App with excellent customer service

5
Love my Kinetic account from HSBC. It offers all the banking facilities I need as a sole trader and is simple to use with handy in app tools that make accountancy much easier. Reviewed on: 19th March 2022

Great account easy to use

4
Great account, everything you need for a single person business. Would be perfect if easy to integrate with accounting software. Reviewed on: 19th March 2022