Smart Money People Logo

HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

Great account easy to use

4
Great account, everything you need for a single person business. Would be perfect if easy to integrate with accounting software. Reviewed on: 19th March 2022

Very good

5
Easy to use, you can see everything on it even grapich from your spending. Also easy to apply Just love it. Reviewed on: 19th March 2022

Fantastic Service

5
Customer service and response to queries are excellent. Very easy use service with inapp chat facility. Reviewed on: 19th March 2022

Easy to use and easy to set up

4
Great bank , when visiting a hsbc store to ask how to set up the staff were un helpfull and I was advised to go home and look at the interenet for help , so the customer service element let this down . Reviewed on: 19th March 2022

Quick, easy and efficient.

5
The app on my phone is quick, easy and efficient. The lay out makes it easy to see the status of my account. Reviewed on: 19th March 2022

Just what you need when opening a business

5
HSBC takes away the stress of opening a business bank account with the Kinectic app. It was quick and painless. The ease of use makes it really easy to manage my cashflow and group my expenses. Great work by the team at HSBC. Reviewed on: 19th March 2022

Kinetic for Companies

5
Kinetic is easy to apply for and, with its streamlined app, easy to manage. Reviewed on: 19th March 2022

A well rounded business account!

5
1. Easy to apply for -takes about a few minutes. 2. Application processed and accepted within a few days. 3. Easy to use app with very responsive chat feature. 4. Debit card ordered and received without issues. Definitely would recommend to everyone! Reviewed on: 18th March 2022

Isn't capable of modern functions

2
Cannot connect to Quickbooks accountancy software, cannot connect to Google Pay or Samsung pay, sending a message like a text and then waiting for a reply is not as good as a live chat service. Do yourself a favour and choose an account that perhaps costs more but has functions you need and want, this is clearly a 'demo' style bank account and needs attention. I have subsequently switched banks. Reviewed on: 18th March 2022

Perfect for new business

5
User friendly easy to use. One of the best app account I ever come across Reviewed on: 18th March 2022