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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

Not a bad application

5
Pretty quick and efficient, just a shame there is no cheque facility Reviewed on: 18th March 2022

DAYAL MOTELS

5
Customer services very good And App is very easy and smart Reviewed on: 18th March 2022

Amazing

5
The Mobile App is so clear and easy to use Reviewed on: 18th March 2022

Big promises but severely lacking in several areas

2
1. No integration with accounting software systems such as QuickBooks. 2. No free banking period such as that offered by the standard HSBC Business Bank account. 3. App is basic and lacks features. Reviewed on: 18th March 2022

Fantastic bank

5
HSBC kinetic is so easy to set up. Took me two days to get an account. Always helpful when you call them or when l communicate with them via the chat Reviewed on: 18th March 2022

On the go banking for the self employed.

5
Easy to set up account Excellent web site well done HSBC. Reviewed on: 18th March 2022

mr

5
i speak to customer service they was very professional and enthusiastic people Reviewed on: 18th March 2022

Great app!

5
SO easy to set up, I have been using their business banking for years! Great service too if you need to ask questions. Reviewed on: 18th March 2022

Very user-friendly app

5
Login to the mobile app is always easy and fast. The ability to access statements in the mobile app is very handy. Another impressive feature is how well the app talks with the in-browser website on a desktop in a way which makes something like forgetting a password secure to resolve. 5 stars! Reviewed on: 18th March 2022

Excellent

5
The best business banking by far,simple slick and helpful. Reviewed on: 18th March 2022