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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

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4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Great app and customer service

The application process was efficient, switching from our previous bank accomplished easily and customer service excellent at every step. The app provides all the analytics my small business needs and its UI is polished and clear. Reviewed on: 18th March 2022

Convenient service

Although some initial issues with the app . Support team responded and rectified instantaneously . Very robust , reliable app . Reviewed on: 18th March 2022

HSBC Kinetic is a great easy to use App!

All the tools of a standard bank with all the features and more of online banking. Reviewed on: 18th March 2022

Super easy fast business banking!

I am a small business and this is the perfect banking experience for me! Reviewed on: 18th March 2022

Business account

Amazing service. The best business account so far Reviewed on: 18th March 2022

Prompt, Agile, Easy

It was June 2021, on the peak of Delta COVID-19 pandemic when I entered the UK and established a company. Most of major banks' system for new applications were closed where as HSBC provided opening a new account as normal. I spent just a few days in opening HSBC Kinetic business account, could commence my business in the UK even in the pandemics. I am recommending my acquaintances to begin his/her business with HSBC Kinetic for the UK business. It's prompt, agile, and easy to use. There is one thing I want to request; an easy process to transfer from the HSBC Kinetic to a standard business account if the business turnover gets larger further. Reviewed on: 18th March 2022

Amazing

Brilliant tool for new business and make you feel very convenient in term of daily banking. Love ♥️♥️♥️ this account. Reviewed on: 18th March 2022

No onsense Banking

I have been using HSBC Kinetic for last 7-8 months. I havent faced any issues or irregularities so far. Any queries I had at start were promptly answered. Would recommend. Reviewed on: 18th March 2022

Very happy with the services

It’s been a year since I’ve been using HSBC kinetic and I really pleased with their service. Reviewed on: 18th March 2022

Effective on-line banking

I can do almost everything I need through the app very fast Reviewed on: 18th March 2022

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