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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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1%
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

Fantastic service

5
Easy to set up, easy to operate. Best bank service available for small business. Reviewed on: 18th March 2022

Amazing bank, amazing app

5
I’m happy that I choose HSBC. Never had any problems with this Bank. Highly recommended! Reviewed on: 18th March 2022

Great digital banking from a reputable traditional bank.

5
HSBC Kinetic has a great interface making it very easy to use. Being all digital is perfect for my business needs. Reviewed on: 18th March 2022

Best account for small startup businesses

5
Was easy to open and has everything one need for the business Reviewed on: 18th March 2022

Love it

5
Moved from awful Tide, who cancelled my account for no explicitly reason. Kinetic is easy to use, professional, backed by a huge institution. Reviewed on: 18th March 2022

The app couldnt be more perfect for a creative sole trader not registered with Companies House.

5
I love it. As I called up HSBC all those months ago dreading having to open another personal checking account out for all my new freelance sole trading purposes, I was duly advised that I need to be careful with that as I'm not really supposed to be "doing business" via a personal account, and it could be closed. I was then pitched HSBC Kinetic...and well...the rest is history they say. I've already done my first big job through it and paid all my supplier's invoices. I've even introduced it to my accountant. Reviewed on: 18th March 2022

Quick easy and modern banking

4
App is straight forward to use and customer service is amazing Reviewed on: 18th March 2022

Easy to use

5
App works well. Easy to use and good tools gor business Reviewed on: 18th March 2022

Brilliant digital banking

5
I find HSBC kinetic banking innovative and user friendly. The whole system is brilliant. I link it with my accounting programme and it makes life so simple to run my small business. I am able to receive funds from abroad and the analytics I gave access to is a powerful tool as a business owner Reviewed on: 18th March 2022

Great, smooth account management

5
Great bank and app, runs smoothly, enables me to run a busy gardening business Reviewed on: 18th March 2022