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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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1%
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

The app does not have many functions but overall is good and clean.

4
The app is clean and very easy to use. I have always had great experiences with the help chat, they have always answered my questions very quickly. The only problem is that international payments are still not available and the app has very little functions. Reviewed on: 10th March 2022

Quick to set up, no issues

5
If you're looking to open up one company really quick, with a big named bank, I recommend HSBC kinetic. Very swift in opening up the account and the app is brilliant Reviewed on: 10th March 2022

satisfaction

5
Easy and quick to get an account and very useful online banking Reviewed on: 10th March 2022

HSBC kinetic is superb.

5
HSBC kinetic service is quick in response and providing a lot of useful functions. 5 star using experience. Reviewed on: 10th March 2022

Poor product

1
I started to sign up for Kinetic as HSBC increased their charges for my standard HSBC. They stated that it integrated with my accounts software, but it didn't. It only draws info from your accounts software to display on their site. What's the point. I didn't actually open an account but they still send rubbish email telling me about my account. Now with Starling with full bank feeds and no fees. Reviewed on: 10th March 2022

Simple, quick and easy...

5
So simple to use. App is great and fast can organise my whole account on there. Notifications when payments are received is pretty handy too. I would certainly recommend kinetic and glad I opened my accounts. Reviewed on: 10th March 2022

Great online business account

5
Would highly recommend HSBC Kinetic business account. It was a straightforward process to set up the business account. Quick and helpful customer service. Easy to use online business account. Reviewed on: 10th March 2022

Quick set up & easy to use - great for a small business

5
I was delighted that my HSBC Kinetic account was up and running the same day that I applied for it - seriously impressive. The account works solely on the app, which makes banking a breeze for a small business. Payments in and out are easily tracked, and you can even bank cheques using your phone. An excellent account for small business users. Reviewed on: 10th March 2022

Very clear and Friendly App.

5
The app is very Clear and Friendly. Easy to use, quick and handy for my bussines. Definitely I will recomand with trust. Reviewed on: 10th March 2022

Simple, intuitive and great insights

5
Simple to set up, easy to see the health of your account, easy integration with platforms and useful business info at a glance. Reviewed on: 10th March 2022

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