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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

Streamline Your Finances with HSBC Kinetic's Innovative Platform

5
For businesses seeking a superior banking experience, HSBC Kinetic is an exceptional choice. Their innovative digital platform offers a wealth of features designed to help businesses streamline their finances, including the ability to manage multiple accounts, authorize transactions, and monitor cash flow in real-time. One of the standout features of HSBC Kinetic is their intuitive interface, which allows business owners to execute transactions with ease, from the convenience of their smartphones or tablets. This makes it easy to stay on top of finances and ensure that transactions are processed quickly and efficiently. In addition, HSBC Kinetic's customer service team is highly responsive and knowledgeable, offering support whenever it's needed. Whether you're dealing with a complex transaction or simply have a question about your account, their team is there to provide assistance and guidance. Overall, I highly recommend HSBC Kinetic to any business looking for a reliable and efficient banking partner. Their cutting-edge technology, exceptional customer service, and commitment to excellence make them a top choice for businesses of all sizes. Reviewed on: 7th March 2023

Simple and easy to use

4
Its got all features that business bank app should have Reviewed on: 7th March 2023

Easy, professional and helpful

5
Easy to set up, quick response rate, app is easy to use and helpful staff Reviewed on: 7th March 2023

Easily accessible and convenient. Very user friendly.

5
Although my business is relatively new, opening my account wasn't a problem and I have had no issues to date. The online app is very user-friendly and allows me to manage my business accounting on the move. Reviewed on: 7th March 2023

I highly recommend the HSBC Kinetic app

5
I've been using the HSBC Kinetic app for a few months now and I'm incredibly impressed with its functionality and ease of use. The app has made managing my business finances a breeze, with features like instant payments, balance checks, and transaction histories all easily accessible from my mobile device. One of the things I love about the HSBC Kinetic app is its intuitive design, which makes it easy for me to navigate and find what I need quickly. The app also offers helpful insights and notifications that keep me informed about my account activity, so I never have to worry about missing an important payment or transaction. Overall, I highly recommend the HSBC Kinetic app to any business owner looking for a reliable and convenient way to manage their finances. Thanks, HSBC, for developing such a great tool! Reviewed on: 7th March 2023

Easy steps to open it and use it !

5
I find it very simple and easy for me to understand and manage all the options and services that you have! Reviewed on: 7th March 2023

Overall experience

5
Very good experience, ebay to use ! Reviewed on: 7th March 2023

Fantabulous

5
HSBC kinetic is very easy and Smart bank I ever use . Very please Reviewed on: 7th March 2023

Very poor service

1
My company had an overdraft for at least 20years with HSBC and due to my partners death. They made me change to this account and refused me one. Reviewed on: 7th March 2023
Reply from HSBC Kinetic We're sorry to hear about your experience with HSBC Kinetic. If our team can be of any further help please contact Customer Support. Response date: 30th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Excellent proficient user friendly

5
Happy to vote for Hsbc K excellent proficient and user friendly, to a business starter like myself It has been an excellent provider!! Reviewed on: 7th March 2023