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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Small business simple banking

5
Excellent customer service and simple business banking Reviewed on: 7th March 2023

Decent account for small businesses

4
It's a pretty good account for small business dealing with electronic payments. Free banking for a year, it categorises all your payments which makes end of year accounts simpler, and it's very user friendly on the app. Reviewed on: 7th March 2023

Kenetic

5
Kenexcellent product. It’s easy to use and keeps me updated on my incomings and outgoings Reviewed on: 7th March 2023

I LOVE TO HSBC

5
Great to use hsbc,thank you very much Reviewed on: 7th March 2023

Very good service

5
Nice and very great service, nice to be part of Hsbc Reviewed on: 7th March 2023

Great business bank

5
As a small business owner I needed an account to suit my needs and HSBC with their Kinetic account has been awesome. Customer service has been great too and I highly recommend them. Reviewed on: 7th March 2023

Easy to use, great business bank account. Would highly recommend

5
Easy to use online app, great business bank account. Good verification methods in place to ensure security. Reviewed on: 7th March 2023

SIMPLY THE BEST

5
Fantastic service with great value and exceptional quality service and staff to back it up!! Reviewed on: 7th March 2023

Fantastic bank

5
I was initially very tentative about opening a bank account being a complete novice and had just seen up my small buisness however HSBC kinetic was recommended by a friend and I must say from start to finish it was so easy I was pleasantly surprised amazing bank Reviewed on: 7th March 2023

Nice and easy system

5
Very easy to operate and nice friendly team Reviewed on: 7th March 2023