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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

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4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Great app and very easy to use

I have been positively surprised with the ease of use with the app on mobile and laptop and would recommend to anyone Reviewed on: 7th March 2023

HSBC Kinetic is great

So simple to use, the perfect small business account Reviewed on: 7th March 2023

Easy to use

Can’t fault HSBC Kinetic at all. Nothing is too much for their customer service team. App is easy to use, navigate, and access. Don’t know what else you would need. Reviewed on: 7th March 2023

Very user friendly, easy setup and convenient

Think overall it is an excellent offering for small business startups, very user friendly interface with excellent reports showing the status of your account at a quick glance. The intervention with your accounting software is great. Really Great Reviewed on: 7th March 2023

The

HSBC Kinetic is the best innovated business bank. Ii is superb in the services it offers and gave me great confidence knowing Kinetic HSBC are part of my business journey Reviewed on: 7th March 2023

HSBC business

I never had any issues and whenever I’ve got any question I go to mobile app and chat with customer service team they resolve any issue I face, the best feature I I like about HSBC’s business is chat option where you chat with customer service and they’ll reach with solution Reviewed on: 7th March 2023

Great customer service

Everything has been good and very professional with a great customer service team Reviewed on: 7th March 2023

Good and room for improvement

Transactions are processed fast and the app is easy to navigate. Linked with a smart watch is great as it allows instant transactions to be visible. I am looking forward to the app allowing user changes (such as change of address etc because as yet, one has to call to make such changes. Reviewed on: 7th March 2023

good for smaller businesses

Easy to set up and use, downside, you cannily have one debit card and also savings accounts do not show on the desktop version. Also annoying that everytime you use it on a desktop you have to authorise on the app. Reviewed on: 7th March 2023

Amazing

Cheap monthly charges easy to use and great easy set up Reviewed on: 7th March 2023

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