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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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10%
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1%
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2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

Very simple to use and intuitive

4
I find this app very simple to use and helpful as a small business owner Reviewed on: 7th March 2023

Very affective and easy to use

5
I’ve found this to be the best of all business banking accounts, would recommend Reviewed on: 7th March 2023

The app work very well with no problems

5
The app work very well with no problems Reviewed on: 7th March 2023

Great online banking at your fingertips

4
After researching many online business bank accounts a few months ago I decided to join Kinetic, my experience so far has been excellent, the app is very easy to use and provides some fantastic insight on accounts activity. Only downside has been the response time to queries online, that said I've had my issue resolved now. Reviewed on: 7th March 2023

Great app and bank

5
Quick and easy to set up business account, been with HSBC since my first account. App is great and easy to use Reviewed on: 7th March 2023

Quick and easy banking

5
Enjoying using my business account mostly the app very user friendly giving me a forecast of my accounts at a glance only issue is when attempting to pay online my mobile number was not saved but understandable as added extra security as fraud is high these days. Reviewed on: 7th March 2023

Perfect business banking solution

5
We moved to HSBC and happy with the app and service. Would recommend to any business. Reviewed on: 7th March 2023

Seamless digital banking

5
HSBC Kinetic is brilliant for a business, I wouldn’t go elsewhere. The initial setup is very straightforward and the app is brilliant. Payments to employees and bills are quick and easy. The app groups my spending into easy to identify items which makes my expenses and accounting a doddle. Reviewed on: 7th March 2023

Amazing

5
HSBC business banking has been a joy. Everything is simple and straight forwards. Any slight queries are addressed with impeccable timing and service from the support team Reviewed on: 7th March 2023

simple but detailed

5
it makes all my business banking needs available on one app that is easy to operate Reviewed on: 7th March 2023