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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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1%
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

Trusted and easy to use

4
Great customer service, very easy and clear to set up and user friendly app. Business/admin etc is tough as it is so to join a bank to takes this pressure off is top tier service Thank you! Reviewed on: 7th March 2023

smart money review

5
Easy to set up and use for receiving and withdrawing funds Reviewed on: 7th March 2023

Easy and helpful.

5
They are simply best to open a business account with them much easier than others and usage as well Reviewed on: 7th March 2023

Owner

5
Easy to use No hide any charges Reviewed on: 7th March 2023

very good

4
I like hsbc because is the best Reviewed on: 7th March 2023

easy and friendly banking

5
Easy to open the account, App is user friendly and secure banking Reviewed on: 7th March 2023

An acct that does what it says in the blurb.

5
Acct was quick and easy to open, the customer service staff are thorough, professional and competent. The apps are reliable. Reviewed on: 7th March 2023

perfect for new businesses

5
A hassle free useful banking app that offers entrepreneurs' support without pressure. A stress free user experience and dare I say it, outshines HSBCs traditional Business bank account. Reviewed on: 7th March 2023

Quick and easy buisness account which I could not live without

5
I have been a HSBC customer for over 20 years and would not use anyone else. When I started my buisness late last year hsbc kinetic was the obvious choice for me. Simple to set up and easy for my customer to transfer to. I’ve sent up another savings pot within the business account as a tax pot for the end of the year and it again was very easy. Reviewed on: 7th March 2023

Excellent virtual bank

5
Our business joined HSBC Kinetic family two years ago. It has allowed our business to grow steadily. We look forward to the new products and services. Reviewed on: 7th March 2023