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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

View other HSBC Kinetic products

4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

At your finger tips business banking

Very impressive new business banking model an at your finger tips business banking. Really good to have the ability to have a business app that is so simple to take care of all your business needs and transactions, payment and processing of your business Reviewed on: 7th March 2023

Everything you need!

Great, very easy to set up and use for a small business! Reviewed on: 7th March 2023

Can't fault it

The account works perfectly, system works great no issues. Reviewed on: 7th March 2023

Ok app for basic functions with room for improvement

App works fine for basic transactions but some key features are still missing more than a year after launch, including statement for savings accounts, possibility to connect to Quickbooks, etc. Also, some of the fees are quite steep. Reviewed on: 7th March 2023

Fast application process, clean and functional app

The app is cutting edge technology in banking apps. Reviewed on: 7th March 2023

No problema so far

I have had the account for around 9months and it has covered all my needs so far Reviewed on: 7th March 2023

Really good

Fast to open account, works really well. Good service! Reviewed on: 7th March 2023

Great for small business or start ups.

Great for business. Easy to use. Low monthly fees. Everything is available on the app. Very happy with my overall experience. Reviewed on: 7th March 2023

Not customer/business friendly.

Only workable for ONE user per account. Not workable for multiple users. Infact it's terrible to use in general. Reviewed on: 7th March 2023

Reply from HSBC Kinetic Thanks for your review - For now Kinetic has been designed for sole traders and single director sole shareholder companies. If you need multi-user access you may find one of our other accounts more suitable for your business needs https://www.business.hsbc.uk/ Response date: 30th March 2023

Excellent bank account for a micro business

I'm a self-employed bookkeeper with several clients; I find this bank account is perfect for my needs. It also links to my Quickbooks account, which is so useful. Reviewed on: 7th March 2023

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