Smart Money People Logo

HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Good experience

5
HSBC will always help me improve my professional life to solve financial problems and direct me to the best way of a personal life for both the company and financial problems. Reviewed on: 3rd April 2022

Great app

5
Easy and fast to check my bank details so efficient Reviewed on: 2nd April 2022

Easy and informative

5
Is an easy and proactive app. Love the future that is checks the account where I plan to transfer before signature so I can be 100% sure is OK Reviewed on: 2nd April 2022

Top Business Bank Account

5
For small business like mine this is the top bank account. I already recommended it to some of my colleagues and friends with small businesses. I really like the futures in the app which tells you how much your expenses grew in the last period of time and where actually your business spent more. The security is on high level and I never got any unexpected transactions or frauds. They send notifications every time money are spent and payment is received which makes it easier to follow the transactions. 100% I will continue using it and keep recommending it for future. Keep the good work. Reviewed on: 1st April 2022

Great service

5
Excelent service! Easy online bank to work for small bussines. Reviewed on: 1st April 2022

Fantastic Banking Partner

5
HSBC Kinetic is an amazing and smart way of banking. The online app account application is straightforward and easy to navigate. Reviewed on: 1st April 2022

Best bank

5
Best bank , very good customer service ++++ Reviewed on: 1st April 2022

Pretty solid

4
Does what you need it to, has clear notifications and transactions happen quickly Reviewed on: 1st April 2022

Very fast and hassle free process on mobile app

5
Very fast and hassle free process for business account opening. very good mobile app providing all required functionality on app. fully recommended for start up businesses. Reviewed on: 1st April 2022

works well for everything I need

5
it is very easy to use and has several features that are helpful Reviewed on: 1st April 2022