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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.73 (1940 reviews)

View other HSBC Kinetic products

4.70

Based on 1,940 reviews, last reviewed 27th Jan 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1940)

Review of the HSBC Kinetic, Business account:

Great business bank account.

Easy initial set up. Nearly everything can be done on the app. Easy to make one off or regular payments. Able to get notifications of money in and out of your account. Universal Business Advisers in branches to assist with changes and get advice. Great service! Reviewed on: 8th March 2023

Great Bank for start up company

Have never had any problems that was not resolved Reviewed on: 11th March 2023

Reply from HSBC Kinetic Hi thanks, Great bank for start-ups! We've worked hard to make everything easy and fast - so whether you're new to business or moving across we frequently update the app to ensure it runs smoothly. Our Customer Support team are also on hand if you need help using live chat in the app or call us. Many thanks Response date: 13th March 2023

Easy and simple very clear and helpful insights

Used the kinetic as it’s not giving usual in/out statement but also helpful insights of where my new business money is going. For a technophobe it’s so easy even I’ve managed to understand each part and set up payments bills and debit payments Reviewed on: 11th March 2023

Simple, Informative & Quick

HSBC Kinetic is a fantastic bank. The app is simple and easy to use. Viewing bank statements, making payments, keeping track of my account are all easy tasks to complete via the app. If there are any changes being made to the account, I am always notified by email. The customer service and chat is always responsive and helpful. Highly recommend. Reviewed on: 11th March 2023

Great hassle-free banking!

Low fee, online banking. Finally a bank which has arrived in the 21st century! Reviewed on: 11th March 2023

Really good service

Very good bank and good communication, made it through kinetic app Reviewed on: 11th March 2023

Very quick and easy

Was very easy to aplay and I was up and running in 10min. Very pleased with this service recommended to any business. Reviewed on: 11th March 2023

Excellent

All what you need as a business bank in the comfort of your home Reviewed on: 11th March 2023

Fantastic bank

Kinetic is fantastic. The staff are brilliant and very helpful. Chat system in the app they are quick to respond. App is easy to use too! They make welfare checks when you seem to be overspending Reviewed on: 11th March 2023

you are a very good team

I am very satisfied with you..and I wish you continued success ..good luck and faith in what you do Reviewed on: 10th March 2023

great, easy to use

Great quick responding customer service through webchat. Easy to use & download bank statements. Reviewed on: 10th March 2023

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