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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

View other HSBC Kinetic products

4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Quick and Simple

After researching all available options to open a business account, the HSBC Kinetic account was the one I decided to start my journey with. The set-up process quick and simple, I was set-up within minutes of completing the registration process. They also have a wonderful and fast in app chat options, in which they have been able to support me with any questions I have had. Highly recommend! Reviewed on: 30th March 2022

EMIR MEDICAL TOURISM AND CONSULTANCY

Amazing online banking, Thank you Reviewed on: 30th March 2022

Excellent - almost there

It's an excellent banking App and so much better than the previous offer from HSBC. Being able to choose item descriptions is invaluable & the integration with Xero works, if a little intermittent. Keep up the fine work and well done to those involved. Many thanks. Reviewed on: 30th March 2022

Simple, quick and easy

Was quick and easy to set the account up, and really simple to use!!! Best business account we’ve used!! Reviewed on: 30th March 2022

Amazing service provided

The business team at HSBC kinetic have provided outstanding service to my business. The whole process of opening an account was made simple and easy to follow, prices associated with a business account were made clear from the start and have supported my business needs with prompt service provided by telephone bank and chat facilities available within the app. Highly recommend HSBC Kinetic to others too. Reviewed on: 30th March 2022

Happy

The app is getting quick and easy to use with time. Online banking is secure and easy to understand Reviewed on: 30th March 2022

Good performance

Compare to other business accounts,it's very easy to open and best business account Reviewed on: 30th March 2022

Intuitive and easy to use

Slick and smart design with an intuitive interface. All of my options are well presented and easy to use. Reviewed on: 30th March 2022

Great Bank app

Very easy to use banking app. Shame I can’t find ways to get a new pin/reveal my current one though. Reviewed on: 30th March 2022

Great account

Easy to use, and review. Love that it tells you how much you've spent the month. Well organised and presented Reviewed on: 30th March 2022

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