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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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1%
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Great alround

5
The app is easy to navigate, staff on hand and really helpful, get issues resolved as quickly as possible, informative on products and other available products Reviewed on: 30th March 2022

Fantastic service

5
A very useful service from HSBC and I’m so happy how easy it is to control my finances Reviewed on: 30th March 2022

Excellent service from a excellent bank !

5
I am really happy with my Kinetic account, everything is clear, transparent, easy to use and if I have any questions - customer support is always ready to help! Reviewed on: 30th March 2022

Best Business App

5
Fantastic experience with HSBC Kinetics. Thanks to the team I was able to set up my business and start generating revenue. Best service ! Reviewed on: 30th March 2022

Simple and efficient

5
Happy with HSBC Kinect account it's simple and efficient Reviewed on: 30th March 2022

Best app with all advance banking features such at budgeting, compartmenting and financial advice through the app

5
App has amazing features and functionality and great user experience Reviewed on: 30th March 2022

So much ease!

5
Very grateful for the Kinetic experience; very easy to use and navigate! Reviewed on: 30th March 2022

Amazing

5
I’ve had amazing experience with HSBC kinetic. Since the day we’ve started banking with HSBC, I’ve been very satisfied and I have not faced any problems. Customer service has been great as always Reviewed on: 30th March 2022

I have found the app really useful.

4
My experience has all been good . New security measures have made things harder at present. All round though a good app. Reviewed on: 30th March 2022

Easy to manage

5
Very straightforward application, clear functions in the app, easy to set up bank account Reviewed on: 30th March 2022