Write a review

Go to business site

HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

View other HSBC products

3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank account reviews (1378)

Hsbc for 20 years

Have been with Hsbc for 20 years never needed to change or wanted to they have helped me with my finances throughout my life and have had only one minor issue in 20 years can't really better that? Reviewed on: 30th May 2017

Not helpful

Moving accounts, what a nightmare. Reviewed on: 26th May 2017

Continued Terrible Service

No matter what i ask of them they never seem to be able to pull it off. Been asked twice if I wanted to upgrade account, accepted both times,was told it would be done in 5 working days. That was six months ago. I've moved twice since 2014 they still have my old address on file despite asking them to change it three times. When moving the first time asked the branch twice to send me my statements as they couldn't print them off for me in branch. Got them on the second time of asking. Reviewed on: 24th May 2017

have had nothing but trouble

been with them for more than 15 years and recently its got worse.. fraud, bank charges, and 0 help been hard to stick with them wouldnt advise hsbc to anyone Reviewed on: 23rd May 2017

Good account

HSBC are a good bank. I've had my current account for over 20 years Reviewed on: 15th May 2017

Great service, extremely helpful

I have been a customer of hsbc for many years. The Internet banking is easy and staff in store are always helpful. When I was a victim of fraud they were extremely proactive and alerted me to it. Reviewed on: 4th May 2017

Current account

I opened my current account back in 1998 when it was the former Midland bank. I have always received great customer service whenever I have had a problem (which is extremely rare). I have only encountered difficulties logging in online once back in January 2016 when the system was offline over a couple of days. However, technical difficulties do occasionally happen and less so with HSBC when compared to other banks such as Natwest. I am happy with how the bank values me as a costumer and intend on banking with them for the foreseeable future. Reviewed on: 2nd May 2017

Good bank

I've been with this bank for 15 Years and never had a problem with them Reviewed on: 27th April 2017

Easy to use

I can always rely on HSBC for a user friendly system (mobile and online banking). They don't really have the highest interest on savings... so I would recommend going for an ISA but I would definitely recommend them for opening a normal bank account! Reviewed on: 20th April 2017

Very pleased

Use HSBC for savings, current account and mortgage and have been very satisfied for past 7 years great customer service and preferential offers for existing customers. Good all round. Reviewed on: 14th April 2017

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Select Silver Current Account
from RBS 4.56 from 29 reviews
Reward current account
from Halifax 4.41 from 203 reviews
Current Account
from Yorkshire Bank 3.77 from 76 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.89 from 7 reviews
Home Insurance
from HSBC 4.63 from 7 reviews
Online Bonus Saver
from HSBC 4.35 from 15 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub