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HSBC: Bank account reviews

View other HSBC products
3.65
Based on 1,310 reviews, last reviewed 3rd Oct 2025
90% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
45%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025
D. Joyce's avatar
D. Joyce

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025
Laura Bennett's avatar
Laura Bennett
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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1310)

account suspended, no access and no explanation

1
worst banking experience ever, my account has been closed for 3 months with no access to my funds and no explanation, just constantly told to wait Reviewed on: 9th September 2020
Muhaiminul Islam's avatar
Muhaiminul Islam

ignore you do not listen do not care/ don't attempt to think they are reasonable or helpful.

1
uncaring -obstructive do not listen to complaints will give you the run around /pretend they dont know what you are asking. May sort any problems in decades if ever? PLEASE DONT OPEN ANY ACCOUNTS WITH THEM REGRETS YOU WILL HAVE MORE THAN A FEW! Reviewed on: 6th September 2020
TRUTH WILLOUT!'s avatar
TRUTH WILLOUT!

Excellent great place to bank

5
Excellent service trustworthy friendly and helpful staff Reviewed on: 7th August 2020
Robert Stratford's avatar
Robert Stratford

The best bank for the average person

5
I have been a customer for years. I have always been happy. I believe one of the last banks left in the UK that actually benefit the average person, not just big business fat cats Reviewed on: 5th August 2020
Eggy's avatar
Eggy

Good

4
Simple advance account that’s not complicated or has loads of rules. Decent interest options too Reviewed on: 13th July 2020
Darren Sharp's avatar
Darren Sharp

hsbc premier

4
good friendly service from knowledgeable staff Reviewed on: 12th July 2020
njm's avatar
njm

Efficient and Helpful

4
Friendly, quick to answer the phones, easy solutions Reviewed on: 8th July 2020
KikiDee's avatar
KikiDee

The best bank ever

5
This bank is very reasonable and always gives you the proper assistance. Reviewed on: 29th June 2020
Kat's avatar
Kat

A reliable bank in UK

5
HSBC have been reliable and a great bank to use when we moved to the UK. Reviewed on: 26th June 2020
bank user's avatar
bank user

Easy to use app

5
I can do pretty much everything I need to with the HSBC mobile banking app. I've been with HSBC for over 15 years and have always found the customer service to be helpful. Reviewed on: 22nd June 2020
Heather's avatar
Heather

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