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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1306 reviews)

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3.67

Based on 1,306 reviews, last reviewed 31st Jul 2025

81% decrease in 5 star reviews

in the past 90 days

43% decrease in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

I feel my money is secure with HSBC with the use of... I feel my money is secure with HSBC with the use of biometrics - I particularly like the new app that has just been released. The layout is improved ... Read more Reviewed on: 5th July 2025

Latest lowest rating:

1

DO NOT DEAL WITH THESE PEOPLE. DO NOT DEAL WITH THESE PEOPLE. Absolutely USELESS the lot of them. Complete TIME WASTERS. I had a HSBC creditcard i paid off about 15/20 years ago, ap... Read more Reviewed on: 31st July 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1306)

Good

Simple advance account that’s not complicated or has loads of rules. Decent interest options too Reviewed on: 13th July 2020

hsbc premier

good friendly service from knowledgeable staff Reviewed on: 12th July 2020

Efficient and Helpful

Friendly, quick to answer the phones, easy solutions Reviewed on: 8th July 2020

The best bank ever

This bank is very reasonable and always gives you the proper assistance. Reviewed on: 29th June 2020

A reliable bank in UK

HSBC have been reliable and a great bank to use when we moved to the UK. Reviewed on: 26th June 2020

Easy to use app

I can do pretty much everything I need to with the HSBC mobile banking app. I've been with HSBC for over 15 years and have always found the customer service to be helpful. Reviewed on: 22nd June 2020

Nice banking service

It’s a good and nice bank for banking uk Reviewed on: 3rd June 2020

Positive Experience

I recently switched to HSBC and I am very happy I did, I thought switching banks would be difficult but it was easy and they put my mind at ease. Since then I have had a better experience overall than with my last bank and definitely think I will be staying with them in the long term. Reviewed on: 15th May 2020

Great value and rewards

I recommend the HSBC Advance account, special rates, good customer service and reliable bank. Reviewed on: 8th May 2020

Fairly consistent service

HSBC Advance telephone service is very good but trying to get stuff through the post isn't always easy! I've had missing statements as well as key pad for accessing the internet. Reviewed on: 29th April 2020

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