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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

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3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1378)

Fantastic Service

Personnel in the call centres are fantastic at giving great service and being down to earth approachable and understanding, Reviewed on: 14th November 2018

Great bank

I've been with HSBC for 24 years. Since I was 11 years old. Very reliable and provide a great banking service Reviewed on: 12th November 2018

Online banking is so easy

HSBC have recently updated their online banking. Its so intuitive and easy to use compared to others I have seen. I have always felt my money is secure banking with HSBC Reviewed on: 12th November 2018

Great experience

consistently helpful and easy to resolve any issues with, no problems in the 6+ years ive been using them Reviewed on: 11th November 2018

Great

Great banking experience , been with them for years ans really happy with them Reviewed on: 11th November 2018

Low overdraft charges

I've been with HSBC for a long time and that's mainly because it's always been so easy. Good online banking and the fact that they don't have a set charge for dipping into your overdraft ( just a daily interest which works out far cheaper) means I'd be reluctant to change. Reviewed on: 11th November 2018

Uninspiring

They do nothing awful and nothing amazing. The middle of the road. Reviewed on: 10th November 2018

Good customer service

Good customer service, they always go out of their way to help in my branch Reviewed on: 9th November 2018

Could try harder

In terms of functionality no complaints, ease of use is good but compared to other banks out there the 'thank yous' you get in the way of cash back offers are poor. Most if all offers are only if you shop online at obscure retailers or those places you would normally shop instore. Take the likes of Lloyds who do mega amounts of cashback deals on lots of places that you eat and shop regularly, with no requirement that you need to shop online! Reviewed on: 9th November 2018

Great service

Helpful ,reliable ,can trust,lots of branches which is very handy as i don't do online banking. Reviewed on: 9th November 2018

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