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HSBC: Bank account reviews

3.69
Based on 1,301 reviews, last reviewed 15th Jun 2025
30% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
44%
See only 4 star reviews
24%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
15%

Latest highest rating:

5

great HSBC app Never had issues while using HSBC bank accounts. App is easy to use and use it for most activities. Reviewed on: 15th June 2025
Kavitha Rajput's avatar
Kavitha Rajput

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 22nd April 2025

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HSBC Bank account reviews (1301)

Great

4
I have never had any issues- the customer service is great and internet banking is very user friendly and convenient. Reviewed on: 4th February 2018

Great Bank

5
Great bank, have been with them for 10 years and never thought about changing. Reviewed on: 4th February 2018

Excellent Online Fraud Service

5
My bank details were stolen and I had a number of fraudulent transactions on my account. One phone call to HSBC Security department and my account was credited within minutes. Great service and peace of mind restored. Reviewed on: 2nd February 2018

True Customer Service

5
Premier telephone customer services is miles ahead. Solution orientated, friendly and always helpful Reviewed on: 2nd February 2018

Perfect for me

5
I like going to my local branch Reviewed on: 1st February 2018

Reliable and long standing

4
Banked with them for 20 years and never had a problem Reviewed on: 31st January 2018

HSBC GOOD

4
I HAVE BEEN WITH HSBC FOR 4-5 YEARS NOW, AND THEY HAVE BEEN VERY EFFICIENT Reviewed on: 30th January 2018

Great Bank

5
I've been a loyal customer for years and have never had a bad experience. I would definitely recommend them to my friends and family. Reviewed on: 28th January 2018

Great Bank

5
Always had a good experience with HSBC. Their products are great and you can apply for most products online. Reviewed on: 24th January 2018

Very good bank - excellent customer service

5
Many options of contacting the bank - call, chat, email. Reviewed on: 17th January 2018

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