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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

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3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1378)

Friendly and helpful staff

The staff at my local branch are friendly and helpful. When I asked about making a large payment to a garage for a car I was advised about the best way to do it and also suggested that until I was ready to pay I should move the money to a savings account as it would be safer and earning interest. Reviewed on: 10th December 2017

never had problem, and they got my money back when I got scammed

I bought slimming ta lets by mistake, it was a scam and hsbc managed to give me mu money back in a coupl of hours and I have just never had a problem with them and they were very good about my mental health problems. I spolke to om someone who was specifically dealing with mental health and I was given her number to ring in the future Reviewed on: 6th December 2017

accounting is adequate

Would have given a better review but they have recently closed down my local branch Reviewed on: 2nd December 2017

Feels dated

Good company but feels dated in terms of technology and branding Reviewed on: 29th November 2017

Good but feels dated

I feel this bank is dated both in technology and branding. Reviewed on: 29th November 2017

Okay

Interest rates are pathetic but other than that great service Reviewed on: 27th November 2017

A bank to stay loyal to

They give a generous overdraft and always send supportive correspondence with regards to a day big on top of your finances. The banking app is simple to use. Reviewed on: 23rd November 2017

Friendly and approachable.

I'm quite new to banking and sorting out my finances but when I go into branch, the staff are always friendly and helpful which puts me at ease. Reviewed on: 19th November 2017

HSBC Graduate Account

I have a HSBC Graduate Account. Do most of my banking online. Decent level of security with their encryption. Payments in/out of the account are always fast. Never had an issue with customer service in the bank itself. Reviewed on: 17th November 2017

Trouble Free

Phone,Internet and Branch.No problems in over 35 years. Reviewed on: 15th November 2017

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