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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1313 reviews)

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3.65

Based on 1,313 reviews, last reviewed 19th Nov 2025

50% decrease in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

4

Good communication and helpful customer service Good communication and helpful customer service Reviewed on: 19th November 2025

Latest lowest rating:

1

Zero is their number. Zero is their number. I paid out my mortgage and signed the discharge papers months ago, only to learn during the sale process that the bank still hol... Read more Reviewed on: 7th November 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1313)

Everyday banking

HSBC are a very helpful bank and the people are very polite can't do enough to help Reviewed on: 23rd June 2017

Good bank

Been with HSBC a long time, easy to adjust overdraft, easy online banking service Reviewed on: 23rd June 2017

best

Good customer service and helpfull Reviewed on: 22nd June 2017

Amazing

Create a online account in a few minutes Reviewed on: 20th June 2017

Great bank and service

Great bank, always helpful with issues. Only bad point is telephone banking hours have been cut to 8pm for normal current account customers. Reviewed on: 20th June 2017

utterly useless

2 weeks on phone and visiting bank they still have not closed the account they made dormant. My account has now disappeared on my internet banking and i do not know where my money is. completelyuseless organisation Reviewed on: 12th June 2017

bank account

Never had any issues with this and they have a very proactive fraud team which I think is essential in this day and age Reviewed on: 11th June 2017

a nice simple account

easy to use on line banking to maintain account Reviewed on: 8th June 2017

A good company, just a corporate entity.

A good bank as far as a bank would take you. Though half the time you are dealing with a machine, half the time dealing with the internet. Overall a good bank, needs some improvements. Reviewed on: 7th June 2017

great service

excellent customer service and easy to use app Reviewed on: 6th June 2017

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