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HSBC: Bank account reviews

Name: Bank account
Rating: 3.72 (1352 reviews)

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3.72

Based on 1,352 reviews, last reviewed 8th Mar 2026

2500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

HSBC always alerts me if anything funny is about to... HSBC always alerts me if anything funny is about to happen on my account and it makes me feel like my money is secure Reviewed on: 8th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1352)

EXCELLENT

The HSBC Advance current is excellent, an account which is free but has extras not included in their basic account. Reviewed on: 8th November 2017

Bank Account

The Bank is out to make profits with any customer service at all Reviewed on: 8th November 2017

Just OK

I've been with HSBC for over 3 years now. Their customer service is fine. I've never had any complaints. The incentive towards royal customers like myself is zero. I was never offered anything. I will be switching to another bank which offers various deals & money for switching. Reviewed on: 8th November 2017

Good online

The online experience is very good. Easily manage accounts online. Reviewed on: 8th November 2017

No concerns

I have never had any issues with hsbc and had useful products recommended at good rates I.e. loans and credit cards. Reviewed on: 8th November 2017

Not complete bastards

I've never had a particularly bad experience with HSBC but I've never had a particularly good one either. I think the best you can say of any bank is that they're not complete bastards Reviewed on: 7th November 2017

When it went wrong they sorted it already

Compensation for switch taking more than 7 days, and bottle of wine for getting interest on isa wrong. Reviewed on: 7th November 2017

Advance Current Account

It seems much the same as other banks, nothing stands out. There was a decent incentive for switching but nothing really to make you want to stay Reviewed on: 7th November 2017

What is the point...

They freeze accounts because of 'suspicious activity'... me buying from Ebay. Phone hotline for assistance no answer. Held in a queue. After several minutes the line goes dead. Go into branch to find assistance. No-one available. Directed to phone on wall to call hotline for assistance. Repeat as above. Perplexed, seek assistance, finally told nothing can be done but phone hotline. What is the point of having an account at a branch were no help is available? In fact, what is the point of HSBC? Apart from currency trading fraud, rigging the Euribor rate and allowing terrorists to launder money I mean? Rhetorical. Do yourself a favour, find a credit union or Bitcoin dealer. Reviewed on: 7th November 2017

Old news

Been with them for 30 years, never a problem Reviewed on: 7th November 2017

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