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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1294 reviews)

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3.66

Based on 1,294 reviews, last reviewed 22nd Apr 2025

1133% increase in 5 star reviews

in the past 90 days

40% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Lovely staff Very helpful and patient and explained all alternatives Reviewed on: 21st April 2025

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 22nd April 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1294)

Good account

HSBC are a good bank. I've had my current account for over 20 years Reviewed on: 15th May 2017

Great service, extremely helpful

I have been a customer of hsbc for many years. The Internet banking is easy and staff in store are always helpful. When I was a victim of fraud they were extremely proactive and alerted me to it. Reviewed on: 4th May 2017

Current account

I opened my current account back in 1998 when it was the former Midland bank. I have always received great customer service whenever I have had a problem (which is extremely rare). I have only encountered difficulties logging in online once back in January 2016 when the system was offline over a couple of days. However, technical difficulties do occasionally happen and less so with HSBC when compared to other banks such as Natwest. I am happy with how the bank values me as a costumer and intend on banking with them for the foreseeable future. Reviewed on: 2nd May 2017

Good bank

I've been with this bank for 15 Years and never had a problem with them Reviewed on: 27th April 2017

Easy to use

I can always rely on HSBC for a user friendly system (mobile and online banking). They don't really have the highest interest on savings... so I would recommend going for an ISA but I would definitely recommend them for opening a normal bank account! Reviewed on: 20th April 2017

Very pleased

Use HSBC for savings, current account and mortgage and have been very satisfied for past 7 years great customer service and preferential offers for existing customers. Good all round. Reviewed on: 14th April 2017

Sounds good but

Very good customer relations until you open the account then poor customer help lines and most wait weeks for a branch appointment. Reviewed on: 4th April 2017

HSBC v Bitcoin

HSBC seem to reflect the dismal way that banks have conned us for years. Charging £12.50 per month to deal with standing orders, charging for business accounts. So many ways to con over the years'. When probate is over I will leave this ghastly crew and begin a new life with Bitcoin and Spanish property. Good riddance. Reviewed on: 31st March 2017

A Bank for everyone

Very efficient and helpful in branch Reviewed on: 15th March 2017

Standard Bank Account, Poor Service

Been into branch and asked twice already to be moved onto a better account which I can actually get savings on to no avail. Also tried to order bank statements when moving house for mortgage which also never turned up after being told they couldn't print in branch. #MaxYourMoney Reviewed on: 2nd March 2017

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