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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

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3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1378)

Great customer service

I've been with HSBC for just over 10 years now and have always been pleased with the service on my current account, particularly when I go into branch! Reviewed on: 15th November 2017

Perfect!

I have had my HSBC bank account for over a decade; it has never let me down, and is one of the most giving options around! Reviewed on: 15th November 2017

Easy to use bank

I have had my current account with HSBC since I was 16 (now 31). The services in branch and online are easy to use and ive always been impressed when having to speak to telephone banking. Reviewed on: 13th November 2017

Good bank

I have been with HSBC since I was 11 years old Reviewed on: 12th November 2017

HSBC

Reliable, good customer service and overall good experience. Reviewed on: 12th November 2017

helpful and informative

Always polite and friendly when dealing with my queries. Reviewed on: 12th November 2017

Helpful staff, like the bonuses

I went in to make a payment, and a member of staff came out of the back and seeing a huge queue came over to see if she could help. Went out of her way for me. She also mentioned that they have started a rewards scheme, which I've now signed up for. Reviewed on: 12th November 2017

OK as long as you don't ever go overdrawn

Being with the bank years and having a decent salary going in every month month means nothing to HSBC if you need an overdraft. If you've had the misfortune of not having a perfect credit score then HSBC refuse to assist Reviewed on: 11th November 2017

When all the local banks close where do you go to pay cash in? This was before they allowed it at the post office

Finacial difficulty , suggestion take out another loan, no help with stopping over draft fees , adding more and more fees onto the current debt Reviewed on: 11th November 2017

Good

Very nice and friendly staff, good rates etc. Reviewed on: 10th November 2017

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