Write a review

Go to business site

HSBC: Premier bank account reviews

Name: Premier bank account
Rating: 3.11 (85 reviews)

View other HSBC products

3.28

Based on 85 reviews, last reviewed 22nd Jan 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

36%

12%

11%

33%

Latest highest rating:

5

Good account benefits, professional staff, wide rang... Good account benefits, professional staff, wide range of products, well established Reviewed on: 22nd January 2026

Latest lowest rating:

1

Ridiculous time to replace a credit card. We needed to replace our credit card. We understood it would take four working days but after contacting them we were told it would be 10 days. If it ... Read more Reviewed on: 7th July 2024

Read all reviews Write a review

About this product

HSBC Premier is a premium current account that offers a range of services.

To be eligible, you’ll need an annual income or savings and investments of at least £100,000 or be an HSBC Premier customer in another country. As a customer, you’ll get wealth management support, travel benefits, priority service and rewards.

HSBC Premier reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Premier bank account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Premier bank account reviews (85)

Standing order set-up got lost along the way

I went intro branch to hand in a standing order request form. After 2 weeks it still hadn't been set-up so I called up HSBC. They could see the scanned form, but weren't sure why it hadn't been set-up...so they did it on the phone. Solved the problem, but not something that I should have had to chase! Reviewed on: 15th December 2014

HSBC recently drastically reduced employees in Premier which now makes it nothing more than a queue jump at a counter.

You used to have a dedicated premier manager in branch who you could directly email etc. they reduced the number of these premier managers drastically and now you just have a generic Premier phone number and counter in branch. I see no advantage to have Premier anymore. Reviewed on: 18th October 2014

Solid, useful account

The HSBC Premier Account is a good solid banking product with useful features. I'd like some more perks and to be able to have a higher daily cash withdrawal amount. Reviewed on: 9th October 2014

Excelence service across multiple countries

I first joined HSBC premier when I moved overseas, I have been very impressed not only with their service across several different markets, but the personal contact offered by their relationship managers. Reviewed on: 8th October 2014

Simple current account...I like that things just work!

I've had my current account with HSBC for years (they signed me up when I was 11...came into my school offering free footballs/rugby balls....worked!). Tend to offer a good service. I like the free travel insurance perk and they answer the phone pretty quickly too! Reviewed on: 4th October 2014

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Essential Current Account
from Virgin Money 3.01 from 142 reviews
Cash Card Account
from Barclays 4.51 from 141 reviews
Graduate Account
from NatWest 4.36 from 61 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.76 from 6 reviews
Home Insurance
from HSBC 4.46 from 7 reviews
Regular Saver
from HSBC 4.42 from 25 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub