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HSBC: Premier bank account reviews

View other HSBC products
3.19
Based on 84 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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36%
See only 4 star reviews
12%
See only 3 star reviews
11%
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8%
See only 1 star reviews
33%

Latest highest rating:

5

Excellent product and service from HSBC! Excellent product and really good customer experience. The insurance products are a great piece of mind and offer great protection against the unexpec... Read more Reviewed on: 12th June 2025
Laura T's avatar
Laura T

Latest lowest rating:

1

Ridiculous time to replace a credit card. We needed to replace our credit card. We understood it would take four working days but after contacting them we were told it would be 10 days. If it ... Read more Reviewed on: 7th July 2024
DEREK S's avatar
DEREK S
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About this product

HSBC Premier is a premium current account that offers a range of services.

To be eligible, you’ll need an annual income or savings and investments of at least £100,000 or be an HSBC Premier customer in another country. As a customer, you’ll get wealth management support, travel benefits, priority service and rewards.

HSBC Premier reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Premier bank account reviews (84)

HSBC recently drastically reduced employees in Premier which now makes it nothing more than a queue jump at a counter.

2
You used to have a dedicated premier manager in branch who you could directly email etc. they reduced the number of these premier managers drastically and now you just have a generic Premier phone number and counter in branch. I see no advantage to have Premier anymore. Reviewed on: 18th October 2014
Matt's avatar
Matt

Solid, useful account

3
The HSBC Premier Account is a good solid banking product with useful features. I'd like some more perks and to be able to have a higher daily cash withdrawal amount. Reviewed on: 9th October 2014
TomH's avatar
TomH

Excelence service across multiple countries

5
I first joined HSBC premier when I moved overseas, I have been very impressed not only with their service across several different markets, but the personal contact offered by their relationship managers. Reviewed on: 8th October 2014
Nick Kendal's avatar
Nick Kendal

Simple current account...I like that things just work!

3
I've had my current account with HSBC for years (they signed me up when I was 11...came into my school offering free footballs/rugby balls....worked!). Tend to offer a good service. I like the free travel insurance perk and they answer the phone pretty quickly too! Reviewed on: 4th October 2014
Michael Fotis's avatar
Michael Fotis

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