Write a review

HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.95 (366 reviews)

View other HEY Credit Union products

4.95

Based on 366 reviews, last reviewed 28th May 2025

24600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

3 star

2 star

1 star

Latest highest rating:

5

HEY Credit Union, who knew? Brilliant service and support offered by Hull and ER Credit Union. I struggle to get in to the building due to real life pressure. I’m able to do all ... Read more Reviewed on: 28th May 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

Read all reviews See your review

About this product

HEY Credit Union Savings reviews (366)

Review of the HEY Credit Union, Savings:

A bank that offers everything

Staff are helpful and professional, loan rates are very competitive and the savings schemes are fantastic Reviewed on: 19th April 2025

HEY Credit Union, who knew?

Brilliant service and support offered by Hull and ER Credit Union. I struggle to get in to the building due to real life pressure. I’m able to do all my business and banking with them online or over the phone. Staff are brilliant and always helpful. What’s more important never in a queue on the phone or on hold for having to listen to music. HEY CU pick up the phone every time and immediately. My business with them usually completed within a minute or two. I never part leaving disappointed or frustrated. They know me, my business and they are small enough as a union in which I feel I know them. They deserve all the plaudits and recognition that come their way. Another observation from when I’ve physically gone in the building to bank is that they invest in training their staff. They also believe in giving younger people opportunities in the work place and banking. Thus demonstrating their commitment to the long term aims, objectives and future of HEY Credit Union. Reviewed on: 28th May 2025

Easy to set up.

Easy to set up. Easy to see progress of my Christmas savings Reviewed on: 28th May 2025

Everything is done so quickly.

Everything is done so quickly. Every interaction has been very satisfying Reviewed on: 27th May 2025

Fantastic customer service

Very helpful friendly staff & always great customer service. Reviewed on: 27th May 2025

Saving while supporting local community

I love being able to save in a way that supports the local community in Hull and East Yorkshire and facilitates people being able to access financial services including savings and loans who otherwise might not be able to. Reviewed on: 27th May 2025

Can tell I'm a valued customer by their responses.

Have had some minor issues all created by me! They have resolved them very quickly and offer a personalised service second to none. Reviewed on: 27th May 2025

Fantastic customer service

Staff are always friendly and willing to help. Reviewed on: 27th May 2025

They have a local branch!

They have a local branch! All the big banks are closing theirs but you can actually go in to the credit union and deal with real people instead of AI chatbots! They’re friendly, professional and local. Reviewed on: 26th May 2025

Reassuring, ethical banking for Community Building

The information is very clear on the website and on the occassions I've phoned the customer service has been very welcoming, efficient and reassuring. Reviewed on: 26th May 2025

Staff are very helpful and professional.

Staff are very helpful and professional. Always ready to listen and advise. They are very knowledgeable about what services they offer and how they can help customers to save and get the best deals. Reviewed on: 26th May 2025

Do you have a different HEY Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

HEY Credit Union has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

HEY Credit Union: Savings reviews

24600% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

N/A

About this product

HEY Credit Union Savings reviews (366)

A bank that offers everything

HEY Credit Union, who knew?

Easy to set up.

Everything is done so quickly.

Fantastic customer service

Saving while supporting local community

Can tell I'm a valued customer by their responses.

Fantastic customer service

They have a local branch!

Reassuring, ethical banking for Community Building

Staff are very helpful and professional.

Do you have a different HEY Credit Union product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024