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InsureandGo: Travel insurance reviews

Name: Travel insurance
Rating: 4.85 (1090 reviews)

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4.78

Based on 1,090 reviews, last reviewed 29th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

They made it simple and were very friendly They made it simple and were very friendly Reviewed on: 8th October 2024

Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025

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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1090)

Good cover for existing medical conditions

Cover existing chronic health conditions for reasonable additional fee and good cover for higher risk activities Reviewed on: 22nd July 2019

Travel insurance for the over 90's

Travelling with an elderly mother to New Zealand is challenging enough but arranging one way travel insurance as well for a 90-year old is very challenging. InsureandGo were able to provide the right cover at a competitive price with no fuss. Easy and efficient to deal with hence the positive review. Reviewed on: 22nd July 2019

Good value for money

Have used this company now for about 5 years and the renewal process is always really easy and the price is always competitive. Had to make one claim the first year and everything was really hassle free and again the following year, we found the renewal quote very reasonable and we hadn't been penalised - so happy customers! Reviewed on: 22nd July 2019

A good product backed up by good customer service

Over Christmas I needed to make a claim. This was dealt with efficiently. Thank you Reviewed on: 22nd July 2019

The best

Not only is this some of the best prices I’ve paid for insurance, the insurance even has a better cover that more expensive brands. I now use this company everyone I travel and my family now use it also. Reviewed on: 22nd July 2019

Simple straight forward travel insurance

I have been using this company for over 5 years and found them to be very helpful. Easy and straightforward to obtain holiday insurance tailored to meet your needs Reviewed on: 22nd July 2019

Long handling times

I lost my phone on a holiday in Ibiza, reported it to the police and took all necessary steps to get my claim completed. I got requests from insureandgo for unnecessary further clarification, just that the actual phone value would drop meanwhile (refund is based on current market value). Also they responding to my messages and enquiries took way too long whilst the whole process. How do they justify paying refund based on current market value if it takes them weeks to reply to emails? Would not recommend this company to anyone. Reviewed on: 22nd July 2019

Great travel insurance

InsureandGo Travel Insurance covers everything we need, it's perfect for us. We have just renewed our cover for another year. Reviewed on: 22nd July 2019

Fantastic sevice

Best priced Travel Insurance for my age and pre-medical condition. Reviewed on: 22nd July 2019

Reliable competitive and secure

Being over seventy and with some health issues. Choosing a travel insurer that covers all of my needs is not straightforward. I have relied on Insureand Go for several years now . It is very competitive and has dealt fairly with my claims. I thoroughly recommendthem. Reviewed on: 22nd July 2019

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