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John Lewis: Pet Insurance reviews

Name: Pet Insurance
Rating: 1.53 (36 reviews)

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1.31

Based on 36 reviews, last reviewed 3rd Feb 2025

No new 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

80%

Latest highest rating:

5

Great help renewing policy Adam helped me massively to renew my policy. We had quite a few technical issues, but he was able to help me overcome them. Will continue to use J... Read more Reviewed on: 20th October 2023

Latest lowest rating:

1

John Lewis Pet Insurance - SCAM! John Lewis Pet Insurance - SCAM! Paying policy for over a year refused to pay out for £150 as apparently was a pre-existing condition even though it w... Read more Reviewed on: 3rd February 2025

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About this product

With such a large volume of providers on the market, finding the right policy to protect your pet can be daunting. At Smart Money People, we aim to make this process simpler for you. We collect John Lewis pet insurance reviews to help you make an informed decision when choosing your new provider.

John Lewis provides pet insurance policies for cats and dogs. Choose between cover for an annual online health check, or Lifetime cover. Lifetime cover has no upper age limit and comes with benefits such as dental treatment, behavioural treatment, complementary therapies and more. Policyholders can choose from a variety of flexible vet fee cover options without impacting the other policy benefits.

If John Lewis sounds like the right insurer for you, check out customer reviews to gain further insight into the provider. Find out how satisfied customers have been with their policy and how comprehensive they’ve found it to be. Learn about the pros and cons policyholders have experienced throughout their pet insurance coverage. Read all of this and more in our John Lewis pet insurance reviews.

If you’ve had a pet insurance policy with John Lewis, leave an honest review to help other pet owners just like you. Tell us what animal you insured and how satisfied you have been with the cover you’ve received. Did you find the price of your premium to be reasonable for the level of cover provided? Would you renew your policy and recommend the provider to family and friends? Whether good or bad, write a John Lewis pet insurance review today.

John Lewis Pet Insurance reviews (36)

Review of the John Lewis, Pet Insurance:

50 % Increase For No Reason

Just got my renewal cover sent to me, 50% increase then there has never been a claim and my dog is still young and healthy. John Lewis are just ripping of dog owners to fill the gaps in their P&L Reviewed on: 8th November 2024

Premium Rip Off

5 years no claims. Massive premium hikes year after year. Another £200 this year. Decision taken to change saving of £400 for identical cover! Thought John Lewis was a trustworthy company but now realise they are like all insurance companies if you auto renew they rob you blind. On principal will never insure with them again. Be warned! Reviewed on: 18th January 2019

Purrfect

The initial set up was easy, straight forward and very clear. We have had no further calls pushing us to buy other products and we can rely on the service when we need. Reviewed on: 4th July 2017

sick cat

what i like about john lewis pet insurance,is you have the option to speak to a vetinary nurse who can often save you time and money,rather than going to the vet itself.and we all know how expensive they are! Reviewed on: 15th September 2016

Helpful friendly service

One of our cats recently went missing for a couple of nights, which is highly unusual. I called John Lewis and they said my policy covered advertising and a reward. I started to take them up on this offer and the gentleman on the call was extremely helpful and understanding of the situation. Fortunately a couple of hours later i found the cat trapped down a hole a few streets away, so i didn't need to use the advertising or reward money offered by my policy. Just knowing it is there and can be used in this instance is very good and the staff were extremely friendly. Reviewed on: 22nd August 2016

Don't get fooled by the fantastic price when you first take out policy. Started out at £19.00 pm, now paying £64.00 pm.

My husky suffers with Rhinitus, it's an on going thing requiring steroids and antibiotics maybe twice a year. If I try to change companies, I will not be covered for this as it is pre existing illness. Only way is to take a policy with another company, but when we need the steroids and antibiotics, get vet to write prescription and buy online. Reviewed on: 26th November 2015

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