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John Lewis: Pet insurance reviews

Name: Pet insurance
Rating: 1.66 (41 reviews)

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1.58

Based on 41 reviews, last reviewed 15th Sep 2025

200% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

12%

79%

Latest highest rating:

5

great customer service, very helpful staff great customer service, very helpful staff Reviewed on: 15th September 2025

Latest lowest rating:

1

80% increase in renewal - no reason given 80% increase in renewal reason for 2 x healthy dogs, with no claims history Reviewed on: 12th September 2025

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About this product

John Lewis pet insurance is provided by Royal & Sun Alliance Insurance Ltd.

There are six levels of vet fee cover and excess options with John Lewis pet insurance so you can pick what’s best for your circumstances. If your pet is over nine years old, you’ll need to pay 20% of the remaining vet treatment costs, on top of your excess.

John Lewis pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used John Lewis before, you can also leave a review and share your experience.

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