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Kent Reliance: Savings reviews

View other Kent Reliance products
3.65
Based on 44 reviews, last reviewed 12th Jun 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
27%
See only 4 star reviews
9%
See only 3 star reviews
2%
See only 2 star reviews
16%
See only 1 star reviews
45%

Latest highest rating:

5

Great for customers Great savings rates always on offer AND they have branches where you can go in and deal with them face to face. Reviewed on: 12th June 2026
Kat's avatar
Kat

Latest lowest rating:

1

Tried to open 4 accounts for grandchildren. Tried to open 4 accounts for grandchildren. The telephone customer service team whilst polite did not understand issues and were just reading off note... Read more Reviewed on: 20th December 2025
Tim Bamber's avatar
Tim Bamber
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About this product

Kent Reliance savings reviews can help you to find out more about life at Kent Reliance. How easy is it to contact Kent Reliance? And how friendly are they? Our Kent Reliance savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Kent Reliance Savings reviews (44)

incompetent service

2
I wanted to transfer an ISA from another provider to Kent Reliance.They sent an ISA transfer request form to the original providers twice but they were never received.When i checked which address Kent Reliance were sending them to I discovered it was to the wrong address.How difficult can it be to find the correct address of a nationwide financial institution? Consequently the Isa has been sitting in a very low interest rate amount for 2 weeks . Why is this not done electronically? Kent Reliance seem to be stuck in the past. Poor and incompetent service Reviewed on: 5th June 2018
Anthony Harris's avatar
Anthony Harris

GROSS INCOMPETENCE

1
Horrendous: I sent an application a cheque for a fairly large sum of money for an easy access saving account , no documents for identity were requested in the application papers obtained online. I sent relevant identification documents after they were then requested. These were allegedly not received. After my substantial cheque was in limbo for 3 weeks it was returned, as they supposedly had no proof of identity. I would urge potential customers to stay clear of this organisation. Reviewed on: 26th May 2018
Cantley's avatar
Cantley

Poor Features

2
While the savings rate itself is good they fail too key areas. 1. Their phone number for customer services seems to be permanently engaged. 2. There is no easy way to order bank statements online. Reviewed on: 20th March 2017
Mark Reardon's avatar
Mark Reardon

Great rates

5
Really good saving rates, pity it is only by book although once opened can deposit monthly via the internet. The queues in the branch can be pretty daunting as still work the old fashioned way by hand. Reviewed on: 31st January 2017
PAULINE SOUTHCOMBE's avatar
PAULINE SOUTHCOMBE

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