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Kroo: Current account reviews

Name: Current account
Rating: 4.89 (4063 reviews)

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4.89

Based on 4,063 reviews, last reviewed 12th May 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

5 starting Brilliant bank haven’t any issuers yet Reviewed on: 12th May 2025

Latest lowest rating:

1

Holding People’s Money Hostage After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be going to the press about my exp... Read more Reviewed on: 23rd November 2024

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Kroo Current account reviews (4063)

Review of the Kroo, Current account:

Bank is good customer service is not

The app is easy to use and there are no fees interest is earned, planting trees is fabulous. Their customer service is absolutely appalling. They have no empathy, no understanding and no care for people who are in a urgent situation. When your situation is covered under certain protection they still don't care to help. Ignore your messaged and use the excuse that they have a influx of alot of messages tight now but that same excuse has been used for months!! You would think they would employ more people to cover the amount of customers. You make complaints and they tell you to go to the ombudsman. This time however I absolutely will and as I have enough evidence to prove they did not follow FCA rules I will win this argument!! Based on the customer service and there lack of everything above I would not recommend Kroo to friends and family. Actually I wouldn't recommend them to anyone if they want good customer service they will not get it at kroo. The app is brilliant and easy though so based on the app alone I would recommend them. All in all I am 50/50 whether I want to remain a customer or not. Reviewed on: 10th May 2023

KROO it’s my best bank because I have a control and...

KROO it’s my best bank because I have a control and notification about something I do on my account I very likely KROO thanks Reviewed on: 24th May 2024

easy set up, great customer service

easy set up, great customer service Reviewed on: 24th May 2024

Straightforward to apply and to maintain.

Straightforward to apply and to maintain. Fair interest rates. Reviewed on: 24th May 2024

I moved large amounts of savings around and they hav...

I moved large amounts of savings around and they have always made it easy. Reviewed on: 24th May 2024

Kroo is excellent

Kroo has an excellent team on hand to solve your issues, and has one of the best current account interest rates available at time of writing. All round excellent bank, despite not having physical stores Reviewed on: 23rd May 2024

great great reaLLY GREAT ONLY JUST GOT AN ACCOUNT BU...

great great reaLLY GREAT ONLY JUST GOT AN ACCOUNT BUT LLOKING FORWARD TO HIGHEST BANK INTEREST! AND CARD LOOKS GREAT. EVERY THING HAS BEEN EASY AND SIMPLE Reviewed on: 24th April 2024

Im very happy whit account good bank

Im very happy whit account good bank Reviewed on: 22nd April 2024

all good enough for me to control my saving and spen...

all good enough for me to control my saving and spending. Reviewed on: 19th April 2024

Isn't possible receive international payment.

Isn't possible receive international payment. Reviewed on: 19th April 2024

Let’s VOTE for the BRITISH BANKING AWARD

So far so good Let’s KROO, Let’s VOTE for the BRITISH BANKING AWARD, So far so good Reviewed on: 17th April 2024

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