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Kroo: Current account reviews

Name: Current account
Rating: 4.89 (4067 reviews)

View other Kroo products

4.89

Based on 4,067 reviews, last reviewed 24th Jan 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Interest on the current account. Interest on the current account. Easy access. Needs to agree cash withdrawal agreement with post offices. Reviewed on: 24th January 2026

Latest lowest rating:

1

Holding People’s Money Hostage After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be going to the press about my exp... Read more Reviewed on: 23rd November 2024

Read all reviews See your review

About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Kroo Current account reviews (4067)

Review of the Kroo, Current account:

AVOID, AVOID, AVOID

Do not use this bank, I repeat do not use this bank. Aside from the poor non existent customer service and complaints team. They will suspend your account for no reason, request bank information from your other bank (one of my other banks which I provided them has been suspiciously blocked and I have no access), the team who does review are not customer facing, I have had no access to my money since 1st Aug. I’m not allowed to close my account whilst this review is ongoing, so essentially they are holding my money hostage. I’m not only one that they have done this to, check out their TrustPilot for more experiences like mine and also check out this employee review as it seems like they are not following the correct guidelines and wonder if the FOS, FCA and other regulatory bodies are aware of it https://www.glassdoor.co.uk/Reviews/Employee-Review-Kroo-United-Kingdom-RVW80841314.htm. If I could give a 0, I would. Save your money & mental stress and avoid this bank. Reviewed on: 26th August 2024

Very easy to set up.

Very easy to set up. App is clear and easy to use Reviewed on: 13th April 2024

Very friendly user interface on the app and great va...

Very friendly user interface on the app and great value on free personal account Reviewed on: 13th April 2024

Easy to set up, a cracking interest rate on positive...

Easy to set up, a cracking interest rate on positive balances currently 4.35%, and even an easy to use app. What’s to dislike? Highly recommended for anyone with money in the bank. Reviewed on: 13th April 2024

Satisfied saver

No issues so far but I've only just used account for saving so far. Reviewed on: 13th April 2024

Recently took out a Krio account.

Recently took out a Krio account. It was a seemless transaction.very happy Reviewed on: 13th April 2024

No comolaints.

No comolaints. Great account and bank. Reviewed on: 13th April 2024

The kind of bank that looks after you.

The kind of bank that looks after you. Reviewed on: 13th April 2024

Good and ecxcellent service very covinuent and easy

Good and ecxcellent service very covinuent and easy Reviewed on: 13th April 2024

Perfect bank

Perfect bank, better interest rate than other banks and less paperwork Reviewed on: 13th April 2024

Fast friendly backup.

Fast friendly backup. Not instant but once they answer they follow up until you are sorted. Reviewed on: 13th April 2024

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