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Kroo: Current account reviews

Name: Current account
Rating: 4.89 (4067 reviews)

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4.89

Based on 4,067 reviews, last reviewed 24th Jan 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Interest on the current account. Interest on the current account. Easy access. Needs to agree cash withdrawal agreement with post offices. Reviewed on: 24th January 2026

Latest lowest rating:

1

Holding People’s Money Hostage After my account was closed on 12th November which I believe was a form of revenge after I said on here that I will be going to the press about my exp... Read more Reviewed on: 23rd November 2024

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

Kroo Current account reviews (4067)

Review of the Kroo, Current account:

AVOID, AVOID, AVOID

Do not use this bank, I repeat do not use this bank. Aside from the poor non existent customer service and complaints team. They will suspend your account for no reason, request bank information from your other bank (one of my other banks which I provided them has been suspiciously blocked and I have no access), the team who does review are not customer facing, I have had no access to my money since 1st Aug. I’m not allowed to close my account whilst this review is ongoing, so essentially they are holding my money hostage. I’m not only one that they have done this to, check out their TrustPilot for more experiences like mine and also check out this employee review as it seems like they are not following the correct guidelines and wonder if the FOS, FCA and other regulatory bodies are aware of it https://www.glassdoor.co.uk/Reviews/Employee-Review-Kroo-United-Kingdom-RVW80841314.htm. If I could give a 0, I would. Save your money & mental stress and avoid this bank. Reviewed on: 26th August 2024

Kroo Bank app is very convenient to use.

Kroo Bank app is very convenient to use. Additionally it’s offering lucrative interest rate 4.35% for savings as well. Highly recommend to everyone. Reviewed on: 13th April 2024

Great app, great interest rates great banking experi...

Great app, great interest rates great banking experience overall! Already recommended to friends and family! Reviewed on: 13th April 2024

Missing Information!

I closed my account due to particular reasons, only to find out I cannot open another one!! There was nothing about this in the Ts&Cs Reviewed on: 13th April 2024

Very usefull easy to manage everything worth it

Very usefull easy to manage everything worth it Reviewed on: 13th April 2024

Helpful Bank.

Easy to operate app. Easy navigation and clear information. Reviewed on: 13th April 2024

They deliver very good, encouraging and prompt servi...

They deliver very good, encouraging and prompt services. Reviewed on: 13th April 2024

Top rate for instant access

Easy to use, great interest rate on cash balances. Did have trouble setting up standing order to mortgage provider Reviewed on: 13th April 2024

Perfect apo, great FAQ.

Perfect apo, great FAQ. I WOULD RECOMMEND IT TO ALL MY MATES Reviewed on: 13th April 2024

communication is key...

They keep all their customers in the loop of what’s going on behind the app. And what’s more they have us have a say on what we like to see services that can be beneficial to all account holders. And bloody decent interest rate. Reviewed on: 13th April 2024

Easy joining process, access to great rates straight...

Easy joining process, access to great rates straight away Reviewed on: 12th April 2024

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