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Laka: Cycle insurance reviews

View other Laka products
4.95
Based on 2,464 reviews, last reviewed 5th Sep 2025
11100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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98%
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2%
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Latest highest rating:

5

Super insurer Laka have always been fast and effective when handling my claims! Reviewed on: 5th September 2025
Tom V's avatar
Tom V

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2464)

Laka come highly recommended and provide lots of sound advice on bike security.

5
An avid cyclist recommended Laka to me and I have been delighted by their service. I am enchanted by their pricing structure and I value the handy tips they provide for cycle safety. Reviewed on: 1st October 2022
GillS's avatar
GillS

Amazing customer service

5
Fast and caring customer service with human touch Reviewed on: 1st October 2022
Anya's avatar
Anya

Great

5
No claims, but easy to use website and fair price Reviewed on: 1st October 2022
Will 's avatar
Will

Great service

5
The whole model of the community company is great. The staff are super helpful and very friendly. I had to make a claim and it was dealt with really quickly. Totally different ethos to a normal insurance company. Great to deal with. Should be the future of insurance. Reviewed on: 1st October 2022
Stephen Brewster's avatar
Stephen Brewster

Amazon company!

5
Speedy assistance, flexible, sensible approach, friendly staff. Brilliant! Reviewed on: 1st October 2022
E McG's avatar
E McG

Responsive and helpful insurance

5
Laka is quick to communicate and prioritises getting you back on your bike after a claim. Monthly breakdown of cost is nice to see how your money is being used. Reviewed on: 1st October 2022
Jonathan Marriott's avatar
Jonathan Marriott

No 1 Cycle Insurer

5
Absolutely the best bike insurance out there. So easy to work with! Reviewed on: 1st October 2022
Cox's avatar
Cox

Insurance as it should be!

5
I’ve had various insurance policies for my items and they’ve always been a hassle when you need them. When there is an incident the insurers seem more interested in keeping every pence from you than anything else. Step in Laka. The team has been amazing start to finish. From signing up, monthly emails, to when I eventually had to make a claim. It was straightforward, easy, and quickly resolved in order to get me back to cycling as quickly as possible. Truly blown away by the team and product. Reviewed on: 1st October 2022
Winston's avatar
Winston

Great customer service

5
Always so helpful and responsive when I speak to them on the online chat. The monthly emails saying where your money has gone are also great!! Reviewed on: 1st October 2022
kelvin.jouster_0f@icloud.com's avatar
[email protected]

Amazing

5
Amazing customer service. 10/10, fully recommend Reviewed on: 1st October 2022
l.fossard@icloud.com's avatar
[email protected]

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