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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

The way it should be

5
Fortunately I haven’t had to test things properly with a claim yet, but the premise of cycling community shared risk and “fair share” is a winner for me. Reviewed on: 2nd October 2022
Will Griffiths's avatar
Will Griffiths

Awesome Vibe

5
Extremely prompt to pay when needed, straightforward signup, and all around awesome vibe! Reviewed on: 2nd October 2022
Adam Melhem's avatar
Adam Melhem

Great service

5
Smooth and quick set up process had nothing but amazing communication. Reviewed on: 2nd October 2022
Hayley 's avatar
Hayley

Best bike insurance

5
No faff, easy to deal with and easy to customise cover to suit what I need . Reviewed on: 2nd October 2022
M1sterbee's avatar
M1sterbee

Amazing value

5
The best value insurance by far. Reviewed on: 2nd October 2022
Adrian Johnson's avatar
Adrian Johnson

Great value for money

5
I wanted third party insurance and nothing more. Lala offers this option for a snip! Reviewed on: 2nd October 2022
Austin McCarthy's avatar
Austin McCarthy

Simple & quick

5
A simple and quick answer to any question. Reviewed on: 2nd October 2022
Dominik Jaro's avatar
Dominik Jaro

21st century insurance

5
As a concept, this insurance product is intended to benefit its cyclist members, not the shareholders of the insurance company. I haven't had the misfortune to have to claim so this review is just for the product and the onboarding process. The language used is simple and clear. Even the fluctuating premium is well explained. This is specialist insurance that benefits a specific community, who are motivated to play by the rules. It's a virtuous circle that other parts of our culture should follow. Reviewed on: 2nd October 2022
Etienne's avatar
Etienne

Honest and broad cover

5
They make the breakdown of costs very obvious and make it completely clear what is covered by the insurance Reviewed on: 2nd October 2022
JP's avatar
JP

Super quick response time

5
I sent a message and got a response the next day via email. The service team seem to be on it and the overall look and feel of the insurance service feels trustworthy and reliable. Reviewed on: 2nd October 2022
Jezza's avatar
Jezza

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