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Laka: Cycle Insurance reviews

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4.95
Based on 2,358 reviews, last reviewed 16th Jul 2025
900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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Latest highest rating:

5

Simply the best Positive experience when I had to claim - feels like they couldn’t have done more to help me. Would recommend to everyone looking for bike insurance Reviewed on: 16th July 2025
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Lucy

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
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P V
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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2358)

Customer focused, friendly service you can trust

5
Laka is a no bs insurance option for your bikes. They're super customer focused with clear communication, fair policies and great prices. Have reccomnded to many of my friends. Reviewed on: 4th August 2022
Dan Allen's avatar
Dan Allen

Best ever aver

5
Everyone say that it is best company Reviewed on: 4th August 2022
Syed Ali Ahmed's avatar
Syed Ali Ahmed

Great job laka

5
Works well and lots of clarity on fees and charges Reviewed on: 3rd August 2022
Jeremy De La Dean's avatar
Jeremy De La Dean

Would recommend to anyone needing bike insurance

5
The initial process for insuring a bike was clear and easy to do. The communication from Laka each month is great and although I’m lucky not to have made a claim, I know a few people who all say how good Laka were though this process. I feel confident with Laka that my bike is sufficiently covered should anything happy to it. Reviewed on: 3rd August 2022
Mads's avatar
Mads

LAKA is on your side when something goes wrong

5
LAKA are fab - they are quick to process claims - which if you are riding and/or racing all the time is so important not just for getting back up and riding but for peace of mind. Their transparency about the costs is also amazing - it gives a lot of confidence that they genuinely want to support cyclists. Reviewed on: 3rd August 2022
Mairi B's avatar
Mairi B

Great company,had to make a claim and they dealt with it promptly and professionally

5
I insured my bike with Laka an unfortunately I had to make a claim for damage. I sent in a video showing the damage and the explanation. They dealt with it quickly and ordered some new parts which I could have had a bike shop fit but I chose to do it myself. Very happy with the way the claim was resolved Reviewed on: 3rd August 2022
Chris Hadley Hadley's avatar
Chris Hadley Hadley

Best bike insurance I have ever had

5
I have been through two claims processes since joining Laka a couple of years ago; one for a damaged cycling bag and another for a stolen bike. Both claims processes were so easy and instinctive, and both were settled quickly with direct bank transfers. Will never leave Laka for as long as I have a bike to insure! Reviewed on: 3rd August 2022
Ed's avatar
Ed

An insurance company that works for the people

5
Lovely laka - communicative, easy to get hold of, real people, real cyclists. You don’t feel like a cash cow but like a person and they seem to genuinely care Reviewed on: 3rd August 2022
cb3649's avatar
cb3649

Easy to understand insurance

5
Lake insurance is super easy to understand. No nonsense, and feel well assured that I’m covered to the event something happens to me on the bike! Reviewed on: 2nd August 2022
Howard Charles's avatar
Howard Charles

Quality piece of mind

5
It's great having my premium linked to actual usage, showing that Laka really are about the community and not all about the profit. Their monthly blogs with the statement are really engaging and enlightening, and particularly stand out from the myriad of junk that normally fills my inbox. Suffice to say they are the only company I'm happy to regularly submit feedback on! Reviewed on: 2nd August 2022
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Karan Vij

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