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Laka: Cycle Insurance reviews

View other Laka products
4.95
Based on 2,358 reviews, last reviewed 16th Jul 2025
900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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Latest highest rating:

5

Simply the best Positive experience when I had to claim - feels like they couldn’t have done more to help me. Would recommend to everyone looking for bike insurance Reviewed on: 16th July 2025
Lucy's avatar
Lucy

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024
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P V
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About this product

Want to read reviews of cycle insurance, provided by Laka and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

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Laka Cycle Insurance reviews (2358)

Excellent way to insure

5
Really lovely customer service. Laka is such an innovative way to insure your bike, I wish they were all like this! Reviewed on: 2nd August 2022
Ellie's avatar
Ellie

Best cycle insurance

5
Couldn’t ask for a better company for members of a Collective. Low monthly cost and the monthly statement is always informative. Keep up the good work! Reviewed on: 2nd August 2022
Glenn Murray's avatar
Glenn Murray

So far so good

5
Never had to ask anything from them (luckily) but a friend needed sole bike replacement parts and he was well taken care, so looks like they do a pretty nice job. Reviewed on: 2nd August 2022
Eric matern's avatar
Eric matern

Amazing

5
Perfect service, great and easy to set up. Reviewed on: 2nd August 2022
Adam Araujo's avatar
Adam Araujo

Great customer service

5
The customer service team are super responsive and are able to answer all my questions about my claim. I feel at ease that my bike will be sorted and that's one less thing to worry about! Reviewed on: 2nd August 2022
Anthony Tsoi's avatar
Anthony Tsoi

Fantastic

5
Extremely easy to set up, extremely transparent and clear communication! Reviewed on: 2nd August 2022
Will Newland's avatar
Will Newland

Laka is excellent!

5
Excellent customer service; easy to deal with; great value Reviewed on: 2nd August 2022
Graham Francis's avatar
Graham Francis

No quibble insurance

5
Made two successful claims through laka. One for crash damage and another for theft. Both times very easy and quick with no quibble from their end. Reviewed on: 2nd August 2022
Thomas95's avatar
Thomas95

The best if you cycle

5
Easy to use and super friendly staff. They make insurance simple and easy! Reviewed on: 2nd August 2022
Cam McDougall's avatar
Cam McDougall

Good service

4
Generally good and responsive service. Have been a bit less responsive recently and really struggled to get answers to a few questions, and on a couple of occasions the information provided was incorrect but otherwise helpful, friendly and responsive Reviewed on: 2nd August 2022
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Jane

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