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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
Read all reviews Write a review

About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

laka provide best customer service

3
laka provide better quality services Reviewed on: 1st October 2022
Muhsin Panakkkal's avatar
Muhsin Panakkkal

Fantastic service.

5
Super quick payment, sorted everything immediately. Reviewed on: 1st October 2022
David's avatar
David

Just an amazing service

5
Made a claim after an accident, the claim process was very easy (all online), I had a response within 2 working days, the instructions required for assessment were very clear, and was paid within 1 day of submitting all my documents. So friendly, very easy to work with, I feel very relieved knowing I have Laka to support me if anything goes wrong Reviewed on: 1st October 2022
Jay Finikin's avatar
Jay Finikin

Changed my perception of insurance companies

5
So convenient, affordable, and amazing customer service and transparency! Reviewed on: 1st October 2022
Laura Leman's avatar
Laura Leman

Cheap, straightforward, community-vibes insurance!

5
Super easy to sign up and to change your information, love the transparency about how much is spent on claims and how that affects my monthly bill. Bonus that its a collective endeavour! Reviewed on: 1st October 2022
Toby Strudwick's avatar
Toby Strudwick

How Insurance should be!

5
I really value the communication I get from Laka, especially the cost breakdown (even more so when I’m told I’ll pay less than my expected premiums some months!). The joining bonuses were great and I would absolutely recommend them to anyone! Reviewed on: 1st October 2022
Harry P's avatar
Harry P

Best insurance provider there is

5
Best insurance provider there is Reviewed on: 1st October 2022
james pagden's avatar
james pagden

Simple honest insurance

5
Fair insurance run by people who understand bikes and simple explanations Reviewed on: 1st October 2022
George hill's avatar
George hill

Great business model

5
Easy to use and great people-oriented business model, I recommend~ Reviewed on: 1st October 2022
Sean B's avatar
Sean B

Amazing

5
Laka is simple to use, well priced insurance. Reviewed on: 1st October 2022
Melanie Berry's avatar
Melanie Berry

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