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Laka: Cycle insurance reviews

View other Laka products
4.85
Based on 2,748 reviews, last reviewed 10th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All information is clear and user-friendly, and ques... All information is clear and user-friendly, and questions are answered promptly. Reviewed on: 10th August 2026
Roy S's avatar
Roy S

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025
Stefano M's avatar
Stefano M
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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

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Laka Cycle insurance reviews (2748)

Insanely fast, an insurance claim experience that I actually enjoyed!

5
Fell off my bike on the way to work. Ruined a load of my kit, even needed an uber home as had broken my arm. Laka really took some of the pain out of the incident by sorting my claim out soooo quickly. Love them! Reviewed on: 9th August 2022
Si's avatar
Si

New happy customer

5
I just signed up - process was easy - love the business model to save you money if they can and ability to amend my policy easily without being charged and admin cost! Not having to pay an excess if you ever have to claim is awesome! Reviewed on: 9th August 2022
Stephan Hough's avatar
Stephan Hough

Love the collective cover model

5
Laka offers a totally different model for insurance where everyone benefits from being part of a collective. Claims process is fast, painless and you always deal with a helpful and friendly human. Reviewed on: 9th August 2022
Mae's avatar
Mae

Finally insurance I can understand and trust

5
I've always been sceptical about insurance, so it's great to see a someone doing things different and putting their customers first. Super easy to under, which makes a pleasant change. Reviewed on: 9th August 2022
Peter Talbot's avatar
Peter Talbot

Laka is the only insurer who is pleased to pay out when you need them

5
I love the Laka model because when things go t**s up, they're there by your side. Reviewed on: 9th August 2022
Tim Tamimi's avatar
Tim Tamimi

Honest & fair pricing. Excellent customer service.

5
Easy to onboard. I have direct contact with my account manager who responds to emails and takes calls. Reviewed on: 9th August 2022
Farah Asemi's avatar
Farah Asemi

Excellent Service

5
Full suport with zero hassle for my stolen gear. Laka was prompt and solicitous with my enquires, claim support and costumer service. I am beyond happy for choosing Laka as my insurance. Reviewed on: 8th August 2022
Mari's avatar
Mari

CUTE, FRIENDLY AND COMMUNITY

5
So rare for insurance companies to actually care about their community besides profit. Laka is like a big fat hug to your bike. Reviewed on: 8th August 2022
lily vetch's avatar
lily vetch

Being insured with Laka has been easy, reassuring.....almost enjoyable!

5
Really good phone communication with Peter, and Ollie. I've been delighted with the level of personal care. It's deeply appreciated to know I can just pick up a phone, and resolve problems.... Reviewed on: 8th August 2022
Ben Halsall 's avatar
Ben Halsall

Great and reliable

5
LAKA is trustworthy, reliable and it does exactly what it says. Reviewed on: 8th August 2022
TECLETE's avatar
TECLETE

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